Patient Navigator Non Clinical

RWJBarnabas Health; Union (NJ); Presencial; USD 39 000 - 48 000; Tempo integral

Resumo da oferta

RWJBarnabas Health in Union, NJ seeks a Patient Navigator Non Clinical to guide families through developmental evaluation processes and connect them with therapies and services. You will manage intakes, screenings, and follow-ups, coordinating with multiple organizations to ensure smooth access to care.

The role emphasizes compassionate communication, strong organization, and the ability to work with diverse teams.

Qualificações

• Minimum one year of experience in early childhood systems of care or disability-related activities.
• 2
• Knowledge of early childhood developmental diagnoses (speech delay, autism, global developmental delay).
• Bachelor's degree preferred; strong communication, organizational and time-management skills.
• Spanish-English bilingual skills strongly preferred and familiarity with Excel and EMR systems.

Responsabilidades

• Provide intake for developmental evaluations and review current services.
• Help families identify therapies and services while awaiting evaluation.
• Assist with intakes, mailings, scheduling for additional services.
• Register children for developmental screening activities.
• Conduct follow-up calls with families after screenings.
• Enter and track screening data and monitor outcomes.
• Collaborate with organizations and personnel to support families.
• Perform other duties as directed by the Supervisor.

Conhecimentos

Bilingual: Spanish-English

Communication skills

Organizational skills

Time management

Compassionate approach

Formação académica

Bachelor's degree preferred

Ferramentas

Excel

EMR systems

Descrição da oferta de emprego

Job Title: Patient Navigator Non Clinical

Location: Union (UNC)

Department Name: Patient Access Services

Req #: 0000268447

Status: Hourly

Shift: Day

Pay Range: $28.15- $35.19per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Patient Navigator, you'll help families navigate the process of obtaining an Initial Developmental Evaluation and connect them with appropriate therapies and services along the way. From completing patient intakes and coordinating screenings to following up with families and tracking outcomes, you'll help make the path to care clearer and more manageable.

As a Patient Navigator, a typical day might include the following:

• Provide intake for patients seeking Initial Developmental Evaluations, including reviewing current services and diagnoses.
• Help families understand and identify therapies or services that may be accessed while they await evaluation.
• Assist with patient intakes, mailings, and scheduling for additional services as needed.
• Register children for developmental screening activities.
• Conduct follow-up phone calls with families after developmental screenings.
• Enter and track screening-related data and monitor outcomes.
• Work collaboratively with a variety of organizations and personnel to support children and families.
• Perform other activities and responsibilities as directed by the Supervisor.

This role might be for you if:

• You enjoy helping families navigate developmental services and understand their options.
• You have a strong interest in early childhood development and supporting children with disabilities.
• You communicate with compassion, tact, and clarity when working with families and professionals.
• You're highly organized and able to manage multiple tasks, schedules, and follow-up activities.
• You are comfortable gathering information, maintaining accurate records, and tracking outcomes.
• You work well with a variety of organizations and personnel and value collaborative relationships.
• You are comfortable learning new technology and electronic medical record systems.
• Schedule: Day shift, Monday through Friday 9:00am-5:00pm, Full-Time, 40 hours per week

To be considered for this role, you must have a minimum of one year of experience in early childhood systems of care or other disability-related activities. Candidates should have knowledge of early childhood developmental diagnoses, including speech delay, autism, and global developmental delay. While a bachelor's degree is preferred, strong communication, organizational, and time-management skills are needed, along with the ability to work effectively with a variety of organizations and personnel with compassion, tact, and clarity. Familiarity with Microsoft Excel and the ability to learn and use Electronic Medical Record systems are also important. Spanish-English bilingual skills are strongly preferred.