Patient Navigator: Clinic Engagement & Education

Flagler Health; Twin Lakes (MN); On-site; USD 22,730 - 32,373; Full time

Job summary

Flagler Health is seeking a Patient Navigator to work at partner pain management clinics in Minnesota. This role involves engaging directly with patients flagged for advanced therapies and assisting them in understanding treatment options. You'll help drive patient conversion and communicate vital feedback to improve our recommendation engine.

The ideal candidate should have at least 2 years in a patient-facing role and be comfortable in clinical settings. The position offers a crucial opportunity to define the role across many future clinics.

Qualifications

• 2+ years in a patient-facing role such as medical assistant or patient navigator.
• Comfortable in a clinical environment interacting with patients.
• Ability to explain medical concepts clearly.

Responsibilities

• Engage with patients on-site during operating hours.
• Educate patients about advanced therapy options.
• Schedule consultations and coordinate next steps.
• Build trust and integrate into the daily clinic workflow.
• Track metrics and report findings back to Flagler.

Skills

Patient communication

Empathy

Time management

HIPAA compliance

Job description

Flagler Health is seeking a Patient Navigator to work at partner pain management clinics in Minnesota. This role involves engaging directly with patients flagged for advanced therapies and assisting them in understanding treatment options. You'll help drive patient conversion and communicate vital feedback to improve our recommendation engine.

The ideal candidate should have at least 2 years in a patient-facing role and be comfortable in clinical settings. The position offers a crucial opportunity to define the role across many future clinics.