Patient Navigator, Breast Imaging

Wakemed; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC seeks a Breast Health Clinical Navigator to guide patients through the breast care continuum—from screening through treatment and follow-up. You will coordinate care with physicians, clinical teams, and community partners, oversee MQSA quality control, and work to expand access to breast imaging services.

The role requires a Bachelor's in Radiologic Technology, licensure as RT and Mammography, and at least five years of radiology experience with a strong

Qualifications

• Bachelor's Degree in Radiologic Technology required.
• Certified Radiological Technologist and Registered Technologist in Mammography required.
• Certified Breast Health Clinical Navigator certification required.

Responsibilities

• Guide and support patients through the breast care continuum—from screening to follow-up.
• Serve as a liaison between patients, providers, caregivers, and multidisciplinary teams for care coordination.
• Coordinate follow-up imaging, procedures, pathology results, and treatment appointments while maintaining continuity.
• Oversee MQSA quality control and ensure compliance with breast imaging standards and annual inspections.

Skills

Compassionate communication

Patient advocacy

Team collaboration

Education

Bachelor's Degree Radiologic Technology

Certified Radiological Technologist

Registered Technologist in Mammography

Job description

Overview

At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.

What You’ll Do

• Guide and support patients and families through the breast care continuum, providing education, advocacy, and coordination of care from screening through treatment and follow-up.
• Serve as a liaison between patients, providers, caregivers, and multidisciplinary teams to ensure timely communication, care coordination, and understanding of treatment recommendations.
• Coordinate follow-up imaging, procedures, pathology results, treatment appointments, and other prescribed care while maintaining continuity throughout the patient journey.
• Oversee MQSA quality control processes and ensure compliance with breast imaging standards, regulations, and annual inspection requirements.
• Build relationships with referring providers, community organizations, women’s health groups, and corporate wellness programs to expand access to breast imaging services and increase awareness of available resources.

Who You Are

• Bachelor's Degree in Radiologic Technology required.
• Certified Radiological Technologist and Registered Technologist in Mammography required.
• Certified Breast Health Clinical Navigator certification required.
• Five years of clinical radiology experience required, with a strong understanding of breast imaging services and patient care coordination.
• A compassionate communicator who excels at relationship building, patient advocacy, problem-solving, and collaboration across multidisciplinary healthcare teams.

Why you’ll love this role

• Make a meaningful impact by helping patients navigate complex healthcare decisions with confidence and support.
• Partner with physicians, clinical teams, community organizations, and leadership to improve breast health outcomes.
• Lead efforts that enhance patient experience, strengthen referral relationships, and expand access to lifesaving breast imaging services.
• Contribute to quality improvement initiatives and ensure excellence in breast imaging compliance and patient care.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

• Certified Radiological Technologist Required
• Registered Technologist in Mammography Required
• Certified Breast Health Clinical Navigator Required

Education

Bachelor's Degree Radiologic Technology Required

Experience

5 Years Clinical - Radiology Required