Patient Navigator (43-70)

Nmpca; Las Cruces (NM); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health Insurance - PPO

Dental Insurance

Vision Insurance

401(K) with employer matching

Life and AD&D Insurance

Short Term Disability

Long Term Disability

Supplement Life Insurance

Paid Time Off (PTO)

Holidays (9)

Education Reimbursement

Cafeteria Plan

Employee Assistance Program

Travel Reimbursement

Job summary

La Clinica de Familia (LCDF) seeks a Patient Navigator–Community Health Worker to support clients navigating behavioral and physical health, plus social services. You will engage, coordinate care, and advocate to ensure timely, culturally responsive services within a multidisciplinary CCBHC team.

Responsibilities include addressing social determinants of health, linking to community resources, and supporting recovery and wellness across ages and cultures.

Qualifications

• High school diploma or equivalent.
• 3 years of direct patient care experience.
• CHW Certification or able to obtain within 3–6 months.
• Medical Assistant Certification preferred.
• Experience with diverse populations including behavioral health or substance use.

Responsibilities

• Support clients as they navigate behavioral and physical health systems.
• Engage communities, conduct outreach, and coordinate care.
• Advocate for timely, culturally responsive services.
• Address social determinants of health and connect to resources.

Skills

Trauma-informed engagement

Motivational interviewing

Crisis awareness

Time management

Ethics & boundaries

EHR proficiency

Bilingual EN/ES

Education

High school diploma

CHW Certification

Medical Assistant Certification

Tools

Microsoft Office

Electronic Health Records

Job description

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.

up to $19.20

Non-Exempt

Job Summary:

Under the direct supervision of the Clinical Team Lead, the Patient Navigator–Community Health Worker plays a key role in supporting clients as they navigate behavioral health, physical health, and social service systems. The Patient Navigator will focus on patient and community engagement, outreach, care coordination, and advocacy. Ensuring individuals receive timely, culturally responsive and person-centered services. The Patient Navigator will work as part of a multidisciplinary CCBHC team to improve health outcomes, reduce barriers to care, and promote recovery and wellness. This role addresses social determinants of health, identifies barriers and provides community-based resources and services.

Core Competencies:

• Trauma informed, person centered engagement
• Motivational interviewing
• Crisis awareness and de-escalation
• Organization and time management
• Professional boundaries and ethics
• Able to operate a computer and knowledge of Microsoft Office and be proficient in the use of electronic health record systems.
• Fluent written and verbal skills in English and Spanish Preferred
• Age Specific Competency:
  • School Age (5-12 years)
  • Adolescent (13-18 years)
  • Young Adult (19-40 years)
  • Middle Age (41-65 years)
  • Older Adult (Over 65 years)

Job Requirements:

• High school diploma or equivalent
• 3 years of direct patient care experience.
• Community Health Worker Certification or be able to obtain within first three to six months of employment.
• Medical Assistant Certification, preferred.
• Experience working with diverse populations, including individuals with behavioral health or substance use needs, preferred.

Benefits:

• Health Insurance - PPO
• Dental Insurance
• Vision Insurance
• 401(K) with employer matching
• Life and AD&D Insurance
• Short Term Disability
• Long Term Disability
• Supplement Life Insurance
• Paid Time Off (PTO)
• Holidays (9)
• Education Reimbursement
• Cafeteria Plan
• Employee Assistance Program
• Travel Reimbursement

43-70-768-00

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