Referral Coordinator

The START Center for Cancer Research; West Valley City (UT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) retirement savings plan with employer match

Annual performance bonus eligibility

Generous paid time off

Comprehensive medical, dental, and vision coverage

Employee Assistance Program (EAP)

Job summary

The START Center for Cancer Research in West Valley City, UT is looking for a dedicated Patient Navigator to facilitate patient referrals for the START Phase 1 program. In this role, you will manage referral documentation, monitor metrics, and support outreach activities.

The ideal candidate should have a minimum of 2 years in clinical settings, with at least 1 year in oncology. The position offers a comprehensive benefits package including medical, dental, and vision coverage, along with a 401(k) retirement plan.

Qualifications

• Minimum of 2 years of experience in clinical or administrative settings.
• 1 year of oncology experience.
• Strong organizational and communication skills.

Responsibilities

• Perform referral intake and assist with patient and provider coordination.
• Maintain referral documentation and monitor referral trends.
• Support the Nurse Navigator in program outreach and trial promotion.

Skills

Organizational skills

Communication skills

Clinical trial experience

Education

High School Diploma or GED

Associate’s degree in healthcare or related field

Job description

The START Center for Cancer Research ("START") is the world’s largest early-phase clinical trial site network, fully dedicated to oncology research. Throughout our history, START has offered "Hope Through Access" to patients worldwide by conducting cutting‑edge trials throughout the United States and Europe.

We are seeking a Patient Navigator. The Patient Navigator facilitates patient referrals for the START Phase 1 program, manages referral documentation, monitors referral metrics, and supports outreach activities. The Intake Specialist ensures a smooth intake process and efficient communication with referring providers.

Work Schedule: Monday‑Friday 8:00 am–5:00 pm
Location: West Valley City, UT

Essential Responsibilities

• Perform referral intake and assist with patient and provider coordination.
• Maintain referral documentation and monitor referral trends.
• Screen patients using EMR systems and genomic platforms for eligibility.
• Support the Nurse Navigator in program outreach and trial promotion.
• Participate in program meetings and contribute to data tracking efforts.

Required Education and Experience

• High School Diploma or GED.
• Minimum of 2 years of experience in clinical or administrative settings.
• 1 year of oncology experience.

Preferred Education and Experience

• Associate’s degree in healthcare or related field.
• Clinical trial experience.
• Strong organizational and communication skills.

Physical & Travel Requirements

• Limited travel may be required for outreach or program events.
• Must be able to work in a detailed, fast-paced environment.

Benefits and Perks

• 401(k) retirement savings plan with employer match.
• Eligibility for an annual performance bonus, based on role and company results.
• Generous paid time off and paid holidays.
• Comprehensive medical, dental, and vision coverage and optional insurance options.
• Company paid life and disability insurance for added financial protection.
• Employee Assistance Program (EAP) providing confidential, no‑cost support for you and your family from day one.
• Flexible FSA and HSA plans to support your financial wellness.
• Commitment to a supportive environment that values balance, wellbeing, and flexibility.

We are an equal‑opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.