Patient Navigator

Georgetown University; Washington (District of Columbia); On-site; USD 44,000 - 73,000; Full time

Job summary

Georgetown University in Washington, DC, seeks a senior bilingual patient navigator at the Ralph Lauren Center for Cancer Prevention to lead outreach, guide patients to breast, cervical, colon, and lung cancer screenings, and coordinate with partners.

The role emphasizes developing evidence-based navigation workflows, updating protocols to national guidelines, training staff, and tracking metrics, with some evenings and weekend hours.

Qualifications

• Bachelor’s degree in a health-related field is required.
• Minimum 5 years’ experience in patient navigation and community engagement.
• Proficiency in conversational English and Spanish.
• Flexibility to work at least one weekend per month.
• Up-to-date knowledge of patient navigation standards, social media advertising, and metrics tracking systems.

Responsibilities

• Navigate patients to cancer screening, diagnostic and treatment services.
• Proactive outreach to community partners and primary care practices.
• Create revised navigation workflows and metrics aligned with evidence-based guidelines.
• Train new navigation team members and supervise metrics collection.
• Work with center leadership to identify and design new services for cancer prevention and survivorship.
• Work with data manager to collate and report navigation-related metrics for internal and external reports.

Skills

Bilingual English/Spanish

Patient navigation

Education

Bachelor's degree in health-related field

Job description

Requirements

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Job Overivew

The primary function of this position is to serve as a senior bilingual patient navigator at the Ralph Lauren Center for Cancer Prevention, Lombardi Comprehensive Cancer Center. The scope of the position includes conducting community outreach and education; assisting patients with access to breast, cervical, colon, and lung cancer screening services; building and maintaining relationships with community partners/service providers; and tracking interventions and outcomes. The senior patient navigator will also create evidence‑based navigation workflows, update existing navigation protocols to align with national guidelines, train other navigation team members on best practices, and supervise the collection of navigation metrics. In addition, the navigator will work with center leadership to design and offer additional services relevant to cancer prevention and survivorship.

The senior patient navigator partners with staff members, clinical staff, and leadership to refine existing systems that proactively identify and address patient needs. Essential skills include thorough attention to detail, strong organizational skills, effective interpersonal skills, strong verbal and written communication skills, and the ability to train others. Some evening and weekend hours are required.

This position will also support efforts of the Ralph Lauren Center for Cancer Prevention with regards to research studies applicable to navigated patients. Provide breast health education, identify barriers to screening, reduce known barriers, facilitate appointments, conduct eligibility screening and ensure patient compliance with recommended breast, cervical, colon, and lung cancer screenings.

Additional duties include, but are not limited to:

• Navigate patients to cancer screening, diagnostic and treatment services
• Proactive outreach to community partners and primary care practices to identify new collaborators
• Creating revised navigation workflows and metrics that align with evidence-based guidelines
• Train new navigation team members and provide expertise on metrics collection and reporting
• Work closely with center leadership to identify and design new services relevant to cancer prevention and survivorship
• Work with data manager to collate and report navigation-related metrics for internal and external reports

Work Interactions

This position reports to the Director of Cancer Screening and works closely with all of the center’s staff and faculty.

Requirements and Qualifications

• At least Bachelor’s degree in health-related field is required.
• At least 5-years’ experience working with patient navigation and community engagement.More experience is preferable.
• Proficiency in conversational English and Spanish.
• Must have flexibility to work at least one weekend a month.
• Technical Qualifications or Specialized Certification: Up-to-date knowledge of patient navigation gold standards, social media advertising, and metrics tracking systems

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range

The projectedsalary or hourly pay range for this position which represents the full range of anticipated compensation is:

$44,022.00 - $73,406.80

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Need Assistance

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at [phone] or [e-mail].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website.

EEO Statement

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.