Patient Navigator

adventhealth; Tampa (FL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance, and

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Tampa, FL is seeking a dedicated Medical Office Coordinator to support surgical services. You will keep accurate patient histories, enter data daily, and handle front desk tasks including scheduling, verifications, and authorizations.

You’ll stay current on insurance requirements for surgery and communicate with the team to ensure smooth patient flow. Responsibilities also include assisting with patient education, coordinating scheduling, and supporting marketing efforts for

Qualifications

• Maintains patient documentation accurately.
• Data entry into daily spreadsheets.
• Front desk duties: scheduling, verifications, and authorizations.
• Knowledge of insurance requirements for surgery.
• Communicates effectively with staff to ensure patient flow.
• Supports marketing efforts for patient outreach.
• Organizational and time-management skills.

Responsibilities

• Keeps accurate patient medical history and clinical data.
• Performs front office duties: scheduling, verification, authorization.
• Maintains up-to-date knowledge of insurance requirements for surgery.
• Coordinates with front desk and staff to optimize patient flow.
• Assists with patient education and scheduling information.

Skills

Medical knowledge

Effective communication

Teamwork

Independence

Organizational skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Spanish language (preferred)

Education

Associate degree (preferred)

High School diploma or equivalent (required)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits and perks

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

3000 Medical Park Dr

City

Tampa

State

Florida

Postal Code

33613

Job Description

• Keeps accurate, legible documentation of patient past medical history, medications, and clinical history for patients.
• Collects data and record it in the required spreadsheet format daily.
• Performs front office responsibilities, including scheduling, verification, and authorization for patients.
• Maintains current knowledge of insurance requirements for surgery.
• Communicates effectively with front desk staff to ensure efficient patient flow.
• Participates in marketing efforts for promotion of patients.
• Maintains and provides organized information to patients and families regarding scheduling, appointments, nutritional requirements, and insurance processes.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Good medical knowledge to assist providers during patient coordination of care. [Required]
• Ability to communicate effectively with Director, Bariatric Coordinator, Physicians, Staff, Practice Manager/Administrator, unit and administrative personnel, and a variety of other hospital staff. [Required]
• Good verbal and written communication skills. [Required]
• Ability to work well independently and with others in a team environment. [Required]
• Ability to integrate the knowledge of teaching principles and techniques in order to provide education to patients and their families. [Required]
• Possess a high level of organizational skills and effective time management to prioritize and adjust workflow according to changing needs. [Required]
• Ability to function in demanding and emergency situations. [Required]
• Possess orientation to detail. [Required]
• Be proficient in computer skills, including a good understanding of Microsoft Excel, Word, PowerPoint, Outlook, and other Microsoft Office applications. [Required]
• Ability to adapt to change. [Required]
• Experience working with insurance companies, including obtaining authorizations and preauthorizations. [Required]
• Competent skills in secretarial, typing, and reception tasks. [Required]
• Ability to manage multiple tasks simultaneously. [Required]
• Ability to organize and integrate organization priorities and deadlines. [Required]
• Ability to research and prepare comprehensive reports. [Required]
• Ability to develop and initiate, in conjunction with corporate management and physicians, strategies for growth and development. [Required]
• Speaks Spanish fluently. [Preferred]

Education

• Associate [Preferred]
• High School Grad or Equiv [Required]

Work Experience

• 1+ experience in a clinical setting. [Required]
• Insurance authorization/verification experience [Preferred]
• Medical office or medical call setting experience. [Preferred]

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.11 - $27.38

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.