Patient Navigator

Healogics, LLC.; Lanham (MD); On-site; USD 28,681 - 37,374; Full time

Job summary

An established industry player is seeking a Patient Navigator to manage front office functions in a dynamic outpatient wound care center. This role is crucial for ensuring smooth operations, handling patient communications, and coordinating with healthcare providers. If you thrive in a fast-paced environment and have a knack for organization and customer service, this opportunity is perfect for you. Join a team dedicated to making a significant impact in patients' lives while enjoying a supportive work culture that values your contributions.

Qualifications

• Minimum of two years office administration experience, preferably in a medical setting.
• Prior medical coding experience preferred.

Responsibilities

• Coordinates with Center leadership to maximize daily patient census.
• Maintains all patient communication needs including scheduling and appointment reminders.
• Obtains and verifies patient insurance information.

Skills

Microsoft Office (Word, Excel, Outlook)

Customer Service Skills

Organization Skills

Time-management Skills

Typing Speed (60 wpm)

Basic Math Skills

Attention to Detail

Education

High School Diploma or GED

Associate's Degree

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.

Think you are a great fit? Learn more about this role here:

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

Essential Functions/Responsibilities

• Coordinates with Center leadership to maximize daily patient census.
• Actively participates in staff meetings to support key functions within the Center.
• Greets patients and other visitors, answers and routes calls to appropriate staff.
• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
• Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
• Collects and enters patient charges in databases.
• Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
• Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
• Coordinates/schedules ancillary testing with other hospital departments.
• Arranges for patient transportation as needed.
• Maintains office equipment and supplies as needed, and medical supplies as directed.
• Performs other duties as required.
  
  

Required Education, Experience And Credentials

• High School Diploma or General Education Development (GED); Associate’s degree preferred
• Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred
  
  

Preferred Knowledge, Skills And Abilities

• Proficient in Microsoft Office (Word, Excel, Outlook)
• Good customer, interpersonal and communication skills, both orally and in writing
• Organization and time-management skills
• Ability to type 60 words per minute (wpm)
• Basic math skills
• Attention to details
• Ability to maintain confidentiality
• Ability to work in fast paced environment and to work on multiple projects at the same time
• Ability to work with others and in a team environment
  
  

Physical Demands

• Being in a stationary position for extended periods of time (4 hours or more)
• Viewing computer screen for extended periods of time (4 hours or more)
• Keying frequently on a computer for 4 hours or more
• Reading
• Communicating
• Detecting sounds by ear
• Close, distance and peripheral vision
• Lifting/moving items up to 75 pounds with equipment assistance
• Repetitive motions
• Bending/stooping
• Writing
  
  

Work Environment

• Patient care environment
  
  

The hourly rate for this position generally ranges between $20.82-$27.13 Per Hour

This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.

If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Healogics, LLC. by 2x

Get notified about new Navigator jobs in Lanham, MD.

Family Navigator, Strengthening Families in Recovery

Family in Washington DC area seeks afterschool help a few days a week

Washington, DC $46,000.00-$58,000.00 5 months ago

Washington, DC $42,702.40-$71,156.80 3 weeks ago

Washington, DC $42,702.40-$71,156.80 3 weeks ago

Social Work Case Manager Site Coordinator

Internship: Youth and Family Case Management

Arlington, VA $42,000.00-$46,000.00 2 weeks ago

Family near Arlington, TX seeks afterschool help a few days a week.

Family near Arlington, TX seeks afterschool help a few days a week.

Arlington, VA $42,000.00-$46,000.00 2 weeks ago

Washington, DC $45,000.00-$45,000.00 1 week ago

Social Work Case Manager - Community Violence Intervention Program

Help wanted after school for a family near GWU

Assistant Director of Development- Events, Alumni, and Family Engagement

Washington, DC $60,000.00-$63,650.00 2 weeks ago

Earn $75,000+ as a Surrogate: Help Build Families Today!

Per Diem Psychiatric Urgent Care (PUC) Navigator (Baltimore/Washington Hospital)

In need of caregiver for family of 3 (almost 4!). near Xavier.

Washington, DC $135,000.00-$150,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.