Patient Meals Operator – Sign-On Bonus

Compass Healthcare; Alexandria (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Sign-on bonus $750

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring Nutrition Operator staff at Inova Alexandria Hospital, VA. Roles include full-time and part-time shifts, with rotating weekends. Pay ranges from $17.95 to $18.25 per hour, plus a $750 sign-on bonus.

Duties include securing patient meal selections via telephone or in person and meeting dietary needs. Shifts are 6:15 AM–2:15 PM or 2:30 PM–7:00 PM; benefits and a supportive work environment are highlighted.

Qualifications

• One year of prior call center/customer service experience required.

Responsibilities

• Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
• Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Performs other duties as assigned.

Skills

Call center experience

Customer service

Job description

Morrison Healthcare, a Compass Healthcare company, is hiring Nutrition Operator staff at Inova Alexandria Hospital, VA. Roles include full-time and part-time shifts, with rotating weekends. Pay ranges from $17.95 to $18.25 per hour, plus a $750 sign-on bonus.

Duties include securing patient meal selections via telephone or in person and meeting dietary needs. Shifts are 6:15 AM–2:15 PM or 2:30 PM–7:00 PM; benefits and a supportive work environment are highlighted.