Patient Meal & Café Service Specialist

RiseMe; Huntley (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

Northwestern Medicine is seeking a Food Services Worker to support patient and cafeteria operations. Responsibilities include preparing cold foods, taking room service orders, tray assembly, and maintaining safety and sanitation standards.

The role involves data entry (Excel), basic cash handling, and ensuring compliance with department policies and health requirements. Equal opportunity employer with competitive benefits.

Qualifications

• Excellent customer service and critical thinking abilities.
• Ability to work in a stressful environment and take appropriate action.
• Familiarity with diet restrictions is preferred.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Takes Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Completes daily position checklists, cleaning duties and all required documentation.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizes work area.
• Cleans and sanitizes food service carts.

Skills

Customer service

Critical thinking

Ability to work under stress

Tools

Microsoft Excel

Job description

Northwestern Medicine is seeking a Food Services Worker to support patient and cafeteria operations. Responsibilities include preparing cold foods, taking room service orders, tray assembly, and maintaining safety and sanitation standards.

The role involves data entry (Excel), basic cash handling, and ensuring compliance with department policies and health requirements. Equal opportunity employer with competitive benefits.