Patient & Cafeteria Food Service Associate

Northwestern Medicine; Palos Heights (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Northwestern Medicine is hiring a Food Services Worker to support patient and cafeteria dining operations. You will prepare cold food items, take room service orders, assemble trays, and ensure food safety and sanitation. Data entry in Excel and basic cash handling may be required.

The role requires excellent customer service, the ability to work in a fast-paced hospital environment, and adherence to all policies and training requirements. Shifts include early morning hours and weekends.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizers work area.
• Cleans and sanitizes food service carts.

Skills

Customer service

Critical thinking

Job description

Northwestern Medicine is hiring a Food Services Worker to support patient and cafeteria dining operations. You will prepare cold food items, take room service orders, assemble trays, and ensure food safety and sanitation. Data entry in Excel and basic cash handling may be required.

The role requires excellent customer service, the ability to work in a fast-paced hospital environment, and adherence to all policies and training requirements. Shifts include early morning hours and weekends.