Patient Liaison

Prenuvo; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Prenuvo in Miami, FL seeks a Patient Liaison to warmly greet patients, manage front desk operations, and ensure a smooth clinic flow. The role is on-site and requires a welcoming, professional demeanor with strong attention to detail and a passion for excellent customer service.

The clinic operates seven days a week with flexible scheduling across weekdays, weeknights, and weekends. Candidates must be capable of covering shifts on short notice and must be legally authorized to work in the United

Qualifications

• Customer service-oriented with compassionate outlook.
• Exceptional attention to detail.

Responsibilities

• Patient check-in, registration, and check-out.
• Welcome patients and visitors with a warm, professional first impression.
• Verify patient identity and required documentation.
• Assist patients with completing registration and intake forms as needed.
• Manage scheduling, cancellations, and rescheduling of appointments.
• Educate patients on post-visit instructions.

Job description

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".

We are looking for a Patient Liaison (Full-time) to join our incredible team at our Miami, Florida clinic. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.

Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position, candidates must also be available to cover shifts within a 45-minute notice, when needed.

This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future).

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!

What You'll Do

Front Desk Responsibilities

• Patient Check-In, Registration, and Check Out
  • Welcome patients and visitors, ensuring a warm and professional first impression.
  • Verify patient identity, and required documentation.
  • Assist patients with completing registration and intake forms as needed.
  • Manage scheduling, cancellations, and rescheduling of appointments.
  • Educate patients on post