Patient Intake & Records Specialist

THIRA Health; Bellevue (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

THIRA Health is seeking an administrative support professional to handle patient intake, data entry, and confidential documentation. You will welcome patients, answer inquiries, and support both clinical and administrative staff in maintaining patient-facing documents.

Responsibilities include assisting with intake assessments, ensuring paperwork is complete, and managing electronic documentation via DocuSign, while supporting HIPAA compliance and confidentiality across the team.

Qualifications

• Requires a high school diploma or GED equivalent.
• Minimum one (1) year prior experience in administrative role.
• Demonstrated competency in the use of Microsoft Office and the ability to use various software programs.
• Must be able to successfully pass a comprehensive criminal background check (Federal and state).
• Ability to work evenings, nights, weekends & holidays as needed.

Responsibilities

• Greet patients and visitors; serve as first point of contact for THIRA Health.
• Handle inquiry emails and phone calls, provide facility information and care levels.
• Manage internal inquiry tracking for Business Development data collection.
• Conduct phone screens and create patient charts for intake appointments.

Skills

Office software

MS Office

Communication

Multitasking

Evenings/weekends availability

Education

Associates or Bachelor’s degree preferred

Tools

EMR systems

Job description

THIRA Health is seeking an administrative support professional to handle patient intake, data entry, and confidential documentation. You will welcome patients, answer inquiries, and support both clinical and administrative staff in maintaining patient-facing documents.

Responsibilities include assisting with intake assessments, ensuring paperwork is complete, and managing electronic documentation via DocuSign, while supporting HIPAA compliance and confidentiality across the team.