Patient Intake Coordinator (Remote)

Fresenius Medical Care North America; Monroe (LA); Remote; USD 40,000 - 60,000; Full time

Job summary

Une opportunité passionnante s'offre chez une entreprise de soins de santé pour un poste de liaison pour les admissions des patients. Ce rôle essentiel implique de travailler avec diverses parties prenantes pour garantir que les patients accèdent aux cliniques dans les meilleurs délais. Les candidats idéaux auront une bonne expérience en service à la clientèle, d'excellentes compétences organisationnelles et la capacité de gérer des systèmes d'information. L'entreprise offre des possibilités d'avancement dans un environnement collaboratif.

Qualifications

• Diplôme de niveau secondaire requis; diplôme d'associé souhaité; diplôme de baccalauréat fortement préféré.
• 2-4 ans d'expérience pertinente dans la vente et le service à la clientèle.
• Capacité à entrer les informations avec précision dans un système de base de données.

Responsibilities

• Servir de liaison principale pour les admissions, gérer les communications avec les sources de référence et les cliniques.
• Coordonner le processus d'admission pour garantir le placement rapide des patients.
• Collaborer avec les équipes de vérification d'assurance pour assurer l'autorisation financière des admissions.

Skills

Communication

Organisation

Interpersonal Skills

Detail-oriented

Education

High School Diploma

Associate’s Degree

Bachelor’s Degree

Tools

Salesforce

EMR systems

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a fast-paced environment with a diverse patient case load
- Supportive and collaborative work environment
- Engage in meaningful work by helping patients access lifesaving dialysis
- Must be available for overtime when required to meet patient needs

What to Expect (Job Responsibilities):
- Serve as the primary liaison for patient admissions, managing communications with referral sources and clinics
- Coordinate the admissions process to ensure timely patient placement in preferred clinics
- Collect and document all necessary patient information for admissions accurately and in compliance with regulations
- Maintain and update Salesforce with current data, ensuring accurate documentation of calls and referrals
- Collaborate with insurance verification teams to ensure financial clearance for patient admissions

What is Required (Qualifications):
- High School Diploma required; Associate’s Degree desirable; Bachelor’s Degree strongly preferred
- 2 – 4 years of related experience in sales and customer service
- Excellent communication, organizational, and interpersonal skills
- Detail-oriented with the ability to accurately enter information into a database system
- Proficient in standard office applications including email, word processing, and spreadsheets

How to Stand Out (Preferred Qualifications):
- Familiarity with Salesforce or EMR systems
- Previous experience in a healthcare-related role or patient services
- Strong ability to adapt to change and support new policies positively
- Demonstrated resilience in overcoming objections and challenges

#HealthcareServices #PatientCare #CareerOpportunity #SalesExperience #CustomerService

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