Patient Growth Associate

Bluebird Kids Health; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Paid time off

Commuter benefits

Job summary

Bluebird Kids Health is seeking an energetic, relationship-driven Patient Growth Associate to drive new patient acquisition through community partnerships, events, and family engagement in Jacksonville. You will own the full lifecycle of community-generated leads, from first interaction through enrollment, helping more families access exceptional pediatric care.

You will represent Bluebird Kids Health through the community, building relationships with schools, OBGYNs, and families, and you will

Qualifications

• 2-4 years of experience in sales or related relationship-driven roles.
• Excellent interpersonal and communication skills.
• Highly organized with strong attention to detail.
• Willingness to travel within Jacksonville and have reliable transportation.
• Bilingual proficiency in Spanish preferred.

Responsibilities

• Contribute ideas to strengthen community partnerships and expand patient acquisition.
• Own new patient acquisition through partnerships, events, and outreach; meet growth goals.
• Build and manage relationships with OBGYNs, hospitals, schools, and community partners to generate referrals.
• Own the Expecting Parent Meet & Greets from end to end, drive registrations and logistics, host events, follow up for attendance and conversion.
• Qualify prospects, maintain accurate CRM records, and follow up to convert families into patients.
• Represent Bluebird Kids Health at community events, focusing on high-quality engagement and lead generation.

Skills

Sales experience

Customer engagement

Account management

Patient engagement

Tools

CRM software

Job description

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive . We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and team.

PositionDescription

Bluebird Kids Health is seeking an energetic, relationship-driven Patient Growth Associate to drive new patient acquisition through community partnerships, events, and expecting family engagement in Jacksonville. Reporting to our Events Manager, this role owns the full lifecycle of community-generated leads, from first interaction through enrollment, helping more families access exceptional pediatric care.

YouwillrepresentBluebird Kids Health through the community, building relationships with schools, OBGYNs, community organizations, and families.Youwill own Bluebird Kids’ Expecting Parent Meet & Greetsand other Bluebird Kids hosted programingfrom end to end - including driving registrations, hosting events, engaging attendees, and executing follow-up to maximize new patient conversion.Success in this role is measured by the number of families engaged, nurtured, andwho join the practice. The ideal candidate thrives in a fast-paced environment;isconfident,engagingwithfamiliesin person and followsup effectively by phone, text, and email.Thisperson should behighlyorganizedandmotivated byachievingmeasurable growth goals.

WhatYou’llDo

• Contribute innovative ideas to strengthen community partnerships, improve the patient acquisition process, and expand Bluebird Kids Health's reach
• Own new patient acquisition through community partnerships, events, and outreach, meeting or exceeding monthly growth goals
• Build and manage strategic relationships with OBGYNs, hospitals, schools, daycares, faith-based organizations, and other community partners to generate qualified referrals
• Own Bluebird Kids Health's Expecting Parent Meet & Greets from end to end, including driving registrations, coordinatinglogistics, hosting events, and executing follow-up to maximize attendance and conversion
• Serve as the primary owner of community-generated leads by qualifying prospects,maintainingaccurateCRM records, and executingtimelyfollow-up to convert families into patients
• Represent Bluebird Kids Health at high-impact community events, baby showers, school events, and other outreach opportunities, prioritizing qualityengagementand lead generation

*Other Duties as Assigned

WhatYou’llNeed

• A passion forhelping more young people gain access to exceptional pediatric care
• 2-4 years of experience in sales,customer engagement,account management,patient engagement, or similar relationship-driven role withdemonstratedsuccess achieving measurable goals
• Exceptional interpersonal and communication skills, with the ability to quickly build trust and engage stakeholders in person and over the phone
• Highly organized with strong attention to detail and the ability to manage multiple priorities,maintainaccurateCRM data, and consistently execute follow-up
• Self-motivated, proactive, and results-oriented, witha track recordof taking ownership and driving outcomes in a fast-paced, high-growth environment
• Experience in healthcare, maternal/child health, pediatrics,orsocial services, and familiarity withJacksonvillecommunitiesstronglypreferred
• Bilingualproficiencyin Spanish preferred
• Flexibility to travel throughoutJacksonvilleand access to reliable transportation
• Availability for some evening events and 2-4 weekend events / month

WhatWeOffer

• Theopportunitytosupportbest-in-classcommunityoutreachactivitieswithinamission-drivenpediatriccaredeliveryorganization.
• Acompetitivecompensationpackagewithperformanceincentivesand,forsomeroles,equityparticipation.
• Acollaborativeanddynamicworkplacewithsignificantprofessionalgrowthopportunities.
• Adiverseandinclusivecompanyculturethatvalueseveryteammember'scontributiontoourmission.
• Competitivemedical,vision,anddentalinsuranceproducts.
• Otherprogramsincludeemployeeassistance,caregiversupport,commuterbenefits,flexiblespendingaccounts,healthsavingsaccounts,short- and long-termdisabilitybenefits,andotherexclusiveemployeebenefits.
• Generouspaidtimeoff.

BluebirdKidsHealthisanEqualEmploymentOpportunityEmployer.Weembracetherichnessofdiversityanddonotdiscriminatebaseduponrace,religion,color,nationalorigin,gender(includingpregnancy,childbirth,orrelatedmedicalconditions),sexualorientation,genderidentity,genderexpression,age,statusasaprotectedveteran,statusasanindividualwithadisability,orotherapplicablelegallyprotectedcharacteristics.Werecognizethattraditionaljobrequirementscansometimesinadvertentlyexcludetalentedindividualsfromunderrepresentedbackgroundsorthosewhohavetakennontraditionalpathstoacquiretheirskills.Therefore,evenifyoudonotmeeteverylistedrequirementorhavegainedyourqualificationsinunconventionalways,wewholeheartedlyencourageyoutoapply.Wevaluepassion,potential,andthedrivetolearnjustashighlyasformalqualifications,andwearecommittedtobuildinganinclusiveworkplacewhereeveryone’scontributionsarevalued.