Patient/Front Desk Coordinator

All Care Dental; Fremont (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading dental office seeks a Dental Front Office Patient Coordinator to handle invoicing, patient scheduling, and insurance claims. The ideal candidate will have excellent customer service skills, relevant experience, and be adept at using dental software like Dentrix. This role offers the opportunity for professional growth within a supportive team environment.

Qualifications

• Experienced candidate with friendly demeanor.
• Knowledgeable about dental insurance billing and managing A/R.
• Good understanding of front desk responsibilities.

Responsibilities

• Prepare and issue invoices and submit insurance claims.
• Run credit card payments and manage schedules.
• Insurance verification and addressing patient inquiries.

Skills

Friendly

Adaptable

Fast Learner

Education

At least 2 years of front desk experience in a relevant dental office setting

Tools

Centric Ascend

Dentrix

Job description

All Care Dental is looking for a Dental Front Office Patient Coordinator. The responsibilities include preparing and issuing invoices, submitting insurance claims for dental procedures, running credit card payments, posting payments, managing recare and hygiene schedules. Knowledge of Centric Ascend is a big plus, and inputting patient data on the computer is necessary. Must be a team player, adaptable, a fast learner, and able to start new tasks for the betterment of the office. Additionally, the candidate should be able to assist back office staff when needed. Any additional duties may arise as assigned by the office manager.

Requirements:

• Experienced candidate who is friendly.
• At least 2 years of front desk experience in a relevant dental office setting.
• Knowledgeable about dental insurance billing, insurance aging, patient aging reports, and managing A/R for the office.
• A fast learner with good understanding of front desk responsibilities.
• Experience with Dentrix is desirable.

Responsibilities:

• Insurance verification.
• Answering patient questions as they arise.

We invite you to apply for more details about the position. Software used is Dentrix.