Patient Food Service Host Relief

Texas Health Huguley FWS; Shawnee (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Shawnee is seeking a Patient Food Service Host Relief to serve patients with diverse needs. This role focuses on taking menu orders, ensuring food delivery meets dietary standards, and providing excellent customer service, all while supporting the nutritional team's efforts.

Benefits

Mental Health Resources and Support

Qualifications

• Ability to read, write, speak, and comprehend English strongly preferred.
• Previous food service experience preferred.

Responsibilities

• Serves patients by taking menu orders and delivering food.
• Assembles trays per therapeutic diet guidelines.
• Provides quality and professional customer service to patients.

Skills

Communication

Customer Service

Education

High School Diploma or Equivalent

Job description

Job Description - Patient Food Service Host Relief (25005780)

Job Description

Job Number:

Patient Food Service Host Relief (

Job Number:

25005780 )

Description

Patient Food Service Host Relief – AdventHealth Shawnee Mission

All the benefits and perks you need for you and your family:

• Mental Health Resources and Support
• Providing faith-based, whole person care to Kansas City since 1962

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding thattogetherwe are even better.

Schedule: Relief

Shift : Relief

Location: 9100 W. 74 th Street, Mission, KS 66204

The community you’ll be caring for:

At AdventHealth Shawnee Mission, you'remore than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff,and a wide variety of medical services, all at our hospital inShawnee Mission, Kansas.

The role you’ll contribute:

The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts.

The value you’ll bring to the team:

· Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complimentary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient's account.

· Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process.

· Assembles trays per therapeutic diet guidelines and the established presentation standards.

· Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed.

· Provides quality and professional customer service. Actively listens to the customer and strives to ensure excellent patient satisfaction. Responds to patient and family food service concerns. Implements service recovery

· Consistently obtains two patient identifiers; follows HIPAA regulations. Remains up to date on NS policies and SOPs. Participates in staff meetings and completes all mandatory education. Wears approved uniform and maintains a professional appearance, including AdventHealth ID badge and hair maintained per AdventHealth standard in patient areas. Maintains a positive attitude to new ideas and concepts within the department.

Qualifications

The expertise and experiences you’ll need to succeed:

· High School Diploma or Equivalent

· Ability to read, write, speak, and comprehend English strongly preferred

· Previous food service experience preferred

· Ability to communicate with customers, in person and over the phone, professionally and efficiently

Job

Job

: Nutritional Services

Organization

Organization

: AdventHealth Shawnee Mission

Primary Location

Primary Location

: US-KS-Shawnee Mission

Work Locations

Work Locations

: SM SHAWNEE MISSION MEDICAL CTR 9100 W 74TH ST Shawnee Mission 66204

Operating Unit : AdventHealth Shawnee Mission