Patient Food Server — Full/Part-Time, $15/hr

TouchPoint Support Services; Bartlesville (OK); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Cancer, Accident,

Hosp. Indemnity Insurance

Life Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

TouchPoint Support Services is hiring immediately for patient server roles at Jane Phillips Medical Center in Bartlesville, OK. The positions involve patient food service on assigned units, tray assembly and delivery, and meeting dietary guidelines.

We seek individuals with prior customer service experience. Both full-time and part-time schedules are available, with days and hours varying. This role offers competitive pay and benefits through Compass Group.

Qualifications

• Previous customer service experience required.

Responsibilities

• Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.
• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
• Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
• Retrieves trays from patients' rooms.
• Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
• Contributes to patient satisfaction goals by providing quality service.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.

Skills

Customer service

Food service

Job description

TouchPoint Support Services is hiring immediately for patient server roles at Jane Phillips Medical Center in Bartlesville, OK. The positions involve patient food service on assigned units, tray assembly and delivery, and meeting dietary guidelines.

We seek individuals with prior customer service experience. Both full-time and part-time schedules are available, with days and hours varying. This role offers competitive pay and benefits through Compass Group.