PATIENT SERVER (FULL TIME)

TouchPoint Support Services; Broken Arrow (OK); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Willing to train!

Job summary

TouchPoint Support Services is hiring for a full-time Patient Server at St John Broken Arrow in Oklahoma. Help deliver patient meals, assemble trays, and support dietary needs on the unit with a focus on compassionate care.

We offer on-site roles with a training-friendly environment and regular shifts. The position emphasizes teamwork with nursing staff to ensure patient satisfaction and adherence to dietary guidelines.

Qualifications

• Previous customer service experience is preferred.
• Ability to follow dietary restrictions and guidelines.
• Excellent interpersonal skills and empathy when assisting patients.

Responsibilities

• Exhibits friendly, caring attitude when taking menu selections and delivering trays.
• Takes patients' menu selections prior to each meal.
• Ensures dietary restrictions are followed and accommodates special diets where possible.
• Assembles trays according to menu selections in a timely and accurate fashion.
• Interacts with nursing staff to ensure diet prescriptions and patient needs are met.
• Maintains accurate patient information on assigned unit(s).
• Assists dietitian with monitoring patients on NPO or special diets.

Skills

Customer service

Communication

Job description

• We are hiring immediately for full time PATIENT SERVER positions.
• Address: St John Broken Arrow - 1000 West Boise Circle, Broken Arrow, OK 74012. Note: online applications accepted only.
• Schedule: Full time schedule. Monday through Friday, 11:00 am to 7:30 pm. Wednesday and Friday, 3:00 pm to 7:30 pm. Saturday and Sunday, 6:30 am to 7:30 pm. More details upon interview.
• Requirement: Previous customer service experience is preferred.
• Perks: Willing to train!
• Pay Range: $15.00 per hour to $15.50 per hour.

• We are hiring immediately for full time PATIENT SERVER positions.
• Address: St John Broken Arrow - 1000 West Boise Circle, Broken Arrow, OK 74012. Note: online applications accepted only.
• Schedule: Full time schedule. Monday through Friday, 11:00 am to 7:30 pm. Wednesday and Friday, 3:00 pm to 7:30 pm. Saturday and Sunday, 6:30 am to 7:30 pm. More details upon interview.
• Requirement: Previous customer service experience is preferred.
• Perks: Willing to train!
• Pay Range: $15.00 per hour to $15.50 per hour.

TouchPoint

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Summary: Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.

Essential Duties and Responsibilities

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
• Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
• Retrieves trays from patients' rooms.
• Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and