Patient-Focused Pharmacy Renewal Specialist

Providence; Mission Hills (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Providence Medical Foundation is seeking a Prescription Renewal Representative to handle prescription renewal requests under pharmacy services, following established protocols and acting as an agent for the provider authorizing refills. This role supports our mission of caring for patients by ensuring timely, accurate refills and clear communication across care teams.

The position emphasizes exceptional customer service, patient satisfaction, and acting as a liaison between patients, physicians,

Qualifications

• H.S. Diploma or GED is required.
• California Pharmacy Technician License upon hire.
• 2 years Pharmacy Technician experience.

Responsibilities

• Process prescription renewal requests per established protocols.
• Serve as liaison between patients, physicians and pharmacies.
• Provide exceptional customer service to maintain patient satisfaction.

Skills

Customer service

Communication

Education

High School Diploma or GED

California Pharmacy Technician License

Job description

Providence Medical Foundation is seeking a Prescription Renewal Representative to handle prescription renewal requests under pharmacy services, following established protocols and acting as an agent for the provider authorizing refills. This role supports our mission of caring for patients by ensuring timely, accurate refills and clear communication across care teams.

The position emphasizes exceptional customer service, patient satisfaction, and acting as a liaison between patients, physicians,