Patient-Focused Medical Assistant: Registration & Front Desk

North Canyon Medical Center; Jerome, Northern (ID, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

North Canyon Medical Center's Jerome Clinic is seeking a Medical Assistant – Registration to support both clinical and front-office registration tasks, ensuring smooth patient flow and high-quality care.

The role involves working with patients, providers and staff to handle registration, scheduling and customer service, using Idaho EHR systems and maintaining professional communication and accuracy in a fast-paced environment.

Qualifications

• Certified Medical Assistant (CMA/RMA) or Certified Nursing Assistant (CNA) in Idaho, or eligible to obtain certification within 1 year of hire.
• Must hold and maintain current Basic Life Support (BLS) certification.
• Two years of clerical, front desk, or medical office experience preferred.
• Proficiency with EHRs and Windows-based systems required.
• Excellent communication skills to include oral and written comprehension.
• Customer service and patient relations expertise.
• Medical terminology knowledge preferred.
• High level of professionalism and personal presentation.
• Ability to multitask and stay accurate in a fast-paced, interrupt-driven environment.
• Sound judgment, emotional resilience, and collaborative spirit.
• Bilingual English/Spanish preferred.

Responsibilities

• Perform clinical duties and front-office registration to ensure smooth clinic operations.
• Assist with registration, scheduling and customer service duties.
• Collaborate with patients, providers and clinic staff to maintain high-quality patient care.

Skills

EHR proficiency

Excellent communication

Customer service

Bilingual English/Spanish

Multitasking

Professional presentation

Sound judgment

Team collaboration

Education

CMA/RMA or CNA certification (Idaho)

CNA certification eligibility within 1 year

Job description

North Canyon Medical Center's Jerome Clinic is seeking a Medical Assistant – Registration to support both clinical and front-office registration tasks, ensuring smooth patient flow and high-quality care.

The role involves working with patients, providers and staff to handle registration, scheduling and customer service, using Idaho EHR systems and maintaining professional communication and accuracy in a fast-paced environment.