Patient-Focused Medical Assistant & Care Coordinator

Yale New Haven Health Services Corp.; New Haven (CT); Hybrid; USD 27,000 - 53,000; Full time

Job summary

YNHHS is seeking a Medical Assistant to support physicians and care teams in New Haven, CT. The role involves patient rooming, basic clinical tasks, and handling administrative duties, including scheduling and chart management in EPIC.

You will contribute to a welcoming, patient-centered environment and ensure accurate documentation. Responsibilities emphasize following protocols, obtaining pre-authorizations when needed, and maintaining infection control while delivering compassionate care.

Qualifications

• High School diploma or equivalent required; MA program or related certification preferred.
• Minimum of one year of MA/CNA/EMT/ACA/PCA/paramedic experience; new grads with <1 year considered.
• Certification (CCMA/CMA/AAMA/RMA) preferred; BLS certification preferred.

Responsibilities

• Assist physicians with patient care and rooming; prepare patients for visits.
• Perform clerical duties: scheduling, chart management, and data entry in EPIC.
• Maintain infection control; clean rooms and instruments between visits.
• Obtain pre-authorizations when necessary and relay instructions to patients/families.
• Support care team with administrative tasks and participate in quality initiatives.

Skills

Follow directions

Compassionate care

Communication skills

Adaptability

Education

High School diploma or equivalent

MA certificate program / CNA / EMT / Paramedic

Job description

YNHHS is seeking a Medical Assistant to support physicians and care teams in New Haven, CT. The role involves patient rooming, basic clinical tasks, and handling administrative duties, including scheduling and chart management in EPIC.

You will contribute to a welcoming, patient-centered environment and ensure accurate documentation. Responsibilities emphasize following protocols, obtaining pre-authorizations when needed, and maintaining infection control while delivering compassionate care.