Patient-Focused Front Desk Associate (Medical)

Marana-Health-1; Marana (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) with employer contribution

Paid time off (11 holidays + vacation)

Job summary

Marana Health is seeking a Front Office Receptionist to join the Integrated Care Team at the Marana Main Health Center in Marana, AZ. You will greet patients, verify insurance and contact details, collect fees, and support front-office operations with a focus on accuracy and service quality.

The role requires cash handling, strong customer service, and solid communication skills. A Fingerprint Clearance Card may be required based on location, with bilingual ability a potential asset for the

Qualifications

• High school diploma or equivalent required.
• Experience as cashier/receptionist in a medical facility or public contact position preferred.
• Bilingual may be required based on location.
• Fingerprint Clearance Card through the Arizona Department of Public Safety or ability to obtain upon hire may be required.

Responsibilities

• Greet and check in patients in a courteous, friendly, and professional manner.
• Verify insurance, address, phone number and update PMS registration fields.
• Collect co-payments and fees per current policy and contracts.
• Answer phone calls and respond to patient account questions and service inquiries.
• Balance daily charges and ensure accurate bookkeeping in the PMS.

Skills

Cash handling

Customer service

Multi-tasking

Communication skills

Education

High school diploma or equivalent

Tools

PMS (Practice Management System)

Job description

Marana Health is seeking a Front Office Receptionist to join the Integrated Care Team at the Marana Main Health Center in Marana, AZ. You will greet patients, verify insurance and contact details, collect fees, and support front-office operations with a focus on accuracy and service quality.

The role requires cash handling, strong customer service, and solid communication skills. A Fingerprint Clearance Card may be required based on location, with bilingual ability a potential asset for the