Patient-Focused Environmental Services Aide

Nicklaus Children's Health System; Ohio; On-site; USD 18,000 - 25,000; Full time

Job summary

Nicklaus Children's Health System in the United States seeks a dedicated Environmental Services team member to clean and maintain patient areas, corridors, and common spaces, supporting a safe, welcoming environment for children, families, and staff by upholding high standards of cleanliness and infection control.

You will perform routine duties such as trash removal, restocking supplies, disinfecting bathrooms, and reporting hazards, while delivering courteous service to patients and visitors

Qualifications

• High school education or equivalent preferred.
• Prior customer service experience preferred.
• Able to comprehend verbal and written instructions in English.
• Able to communicate to request supplies and write identifying information.
• Housekeeping and/or maintenance experience preferred.
• Floor care experience preferred.
• Able to relate cooperatively and constructively with clients and co-workers.
• Ability to follow simple instructions to accomplish repetitive tasks.
• Excellent customer service skills.

Responsibilities

• Cleans/maintains assigned work area by gathering materials, refilling carts, removing trash, disposing red bags, disinfecting bathrooms (including shower, sink, and toilet) and dusting.
• Cleans/disinfects emergency spills and debris immediately.
• Ensures equipment is in good working order.
• Removes and properly disposes of trash and soiled linen.
• Replenishes supplies and linen.
• Reports safety hazards and defects immediately.
• Provides excellent customer service to all patients, visitors, and internal customers.
• Greets patients and families in a courteous manner when entering room.
• Performs special cleaning procedures such as terminal cleanings when needed (deep cleaning using bleach, wipe walls, clean underneath bed, high dust, change curtains).
• Responds to verbal speech, alarm signals, radio, and telephone communications within appropriate time frame as specified by leader.

Skills

Customer service

English language

Housekeeping experience

Floor care

Follow instructions

Communicate supplies

Education

High school diploma or equivalent

Job description

Nicklaus Children's Health System in the United States seeks a dedicated Environmental Services team member to clean and maintain patient areas, corridors, and common spaces, supporting a safe, welcoming environment for children, families, and staff by upholding high standards of cleanliness and infection control.

You will perform routine duties such as trash removal, restocking supplies, disinfecting bathrooms, and reporting hazards, while delivering courteous service to patients and visitors