Patient Flow Specialist

Indiana University Health; Bloomington (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Cerner experience

Hospital based role

Job summary

Indiana University Health is seeking a traffic control coordinator for Bloomington Hospital to manage consults, admissions, transfers and pre‑op activities. You will facilitate cross‑team communication, coordinate schedules, and ensure accurate provider assignments daily.

Strong interpersonal skills and Cerner familiarity are essential. The role emphasizes autonomous work, collaboration with physicians and hospital leadership, and supporting post‑discharge needs while maintaining efficient

Qualifications

• High School diploma or equivalent is required.
• Experience in admitting, bed management or patient placement with payer requirements is preferred.
• Ability to work autonomously and collaboratively with business partners.
• Strong interpersonal skills to collaborate with physicians, hospital administration, patients, and nursing staff.

Responsibilities

• Coordinate all consult, admission, transfer and/or pre‑op activities.
• Traffic control of new patients to the facility by facilitating communication between providers.
• Coordinate team and call schedules and communicate to all parties.
• Coordinate weekend assignments and admission orders.
• Answer patient call line assisting patients and families with post discharge needs.
• Assign new business to teams and update Cerner accordingly.
• Calculate daily census.

Skills

Interpersonal communication

Autonomy

Collaborative work

Patient flow coordination

Education

High School diploma or equivalent

Tools

Cerner

Job description

Schedule

2, 12 hour shifts per week; Night Shift

Location

Bloomington Hospital

Responsibilities

• Responsible for coordinating all consult, admission, transfer and/or pre‑op activities.
• Responsible for traffic control of new patients to the facility by facilitating communication between providers.
• Additional duties may include (not limited to):
  • Ensure that the team and call schedules are coordinated and communicated to all appropriate parties
  • Coordinate weekend assignments and admission order
  • Answer patient call line assisting patients and families with post discharge needs
  • Assign new business to appropriate teams from overnight business and add assigned teams in Cerner
  • Calculate daily census.

Qualifications

• High School diploma or equivalent is required.
• Prior experience working in an admitting, bed management, patient placement/throughput setting, including demographic and financial requirements of payers preferred.
• Requires the ability to work autonomously and collaboratively with business partners.
• Requires strong interpersonal skills to collaborate with all levels of staff; including physicians, hospital administration, patients, and nursing staff in a professional manner.

About Indiana University Health

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

This role is responsible for the traffic control of new patients to the facility by facilitating communication between providers. Role also ensures each patient in the hospital is assigned to a provider each day.