RCS Associate - Bloomington Evenings

Indiana University Health; Bloomington (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Indiana University Health is seeking a candidate to support Revenue Cycle System Services at the Bloomington Emergency Department. The role involves delivering customer-facing services with emphasis on registration, verification, and financial counseling. Shifts may vary Monday–Friday; expect 40 hours per week onsite in Bloomington.

Ideal candidates have experience in hospital Revenue Cycle, strong communication skills, and the ability to work collaboratively within a team and meet objectives.

Qualifications

• Requires working knowledge of patient registration and financial clearance.
• At least one year of experience in hospital Revenue Cycle preferred but not required.
• Strong interpersonal and problem solving skills.
• Ability to work within a team and take initiative.

Responsibilities

• Deliver customer-facing services within Revenue Cycle System Services.
• Perform scheduling, registration, and insurance verification tasks.
• Handle prior-authorization, financial counseling/individual solutions, and cashiering.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Job description

Onsite at Bloomington Emergency Department. Shifts may vary Mon-Fri between 12p-11:30p, 40hrs a week.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred, but not required.


• Requires working knowledge of patient registration and financial clearance.


• Requires a high level of interpersonal and problem solving skills.


• Requires effective written and verbal communication skills.


• Requires the ability to work within a team and maintain collaborative relationships.


• Requires the ability to take initiative and meet objectives.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.


• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.


• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.


• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.


• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.


• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.