Patient Flow Coordinator (RN) - Emergency Department

2510 Cobb Hospital, Inc.; Georgia; On-site; USD 70,000 - 90,000; Full time

Job summary

Wellstar Health System is hiring a Patient Flow Coordinator (RN) for the Emergency Department. The role focuses on maximizing throughput, coordinating placement, and leading ED workflow during night shifts. Strong communication and teamwork are essential to support patient safety and satisfaction.

The position requires nursing licensure, BLS, and experience in a fast-paced ED environment; ACLS/TNCC preferred. Join a large Georgia health system prioritizing compassionate care and excellence.

Qualifications

• Associate's degree in nursing required; Bachelor's preferred.
• Active RN license; Georgia licensing required.
• BLS certification; ACLS and TNCC preferred.

Responsibilities

• Ensure care respects patient rights, preferences and expectations.
• Participate in policy, procedure and process development for patient flow.
• Provide feedback to ED leadership on throughput, safety and ethics.
• Round throughout ED to oversee patient flow in triage, waiting rooms and rooms.
• Act as liaison between Bed Management, ED providers, nursing, case management and others.
• Coordinate patient flow into and out of the ED; supervise placement.
• Lead with prioritization and clear communication across disciplines.
• Maintain ED tracking board and report throughput performance.
• Participate in performance improvement projects and committees.
• Ensure regulatory and departmental policy compliance; propose changes as needed.
• Interact with patients and families; assist with emergency preparedness.
• Perform other duties as assigned and adhere to Wellstar policies.

Skills

Communication skills

Team player

Vital signs

RN bedside care

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing

Tools

EHR systems

Desktop computer proficiency

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Night (United States of America) The Emergency Department (ED) has an opportunity for a Patient Flow Coordinator (RN) This position is Full-Time/Night shift (7 pm - 7 am).

Job Summary:

The Patient Flow Coordinator will: Ensure that care is delivered with respect to individual patient rights, preferences and expectations Participate in nursing and organizational policy, procedure and process formulation and decision-making (involving staff perspectives and knowledge) as related to impact on patient flow goals Provide specific and objective staff performance feedback to E.D. leadership as it relates to practices that affect patient flow, patient safety, patient care ethics, quality or professional standards. Constantly rounding throughout the Emergency Department triage area, waiting rooms, and patient rooms to oversee patient flow. Serves as the liaison between Bed Management, E.D. providers, attending providers, nursing, ancillary staff, case management, environmental services, EMS, and other departments to assure timely placement to ensure efficient throughput of emergency department patients. Assists in organizing the work environment and patient care teams to attain maximum achievement of designated unit outcomes. Coordinates patient flow both into and out of the department Supervise and coordinate patient placement and patient flow through the E.D., providing clear leadership through effective prioritization, decision-making processes and communication with other healthcare disciplines Focused on patient throughput and patient experience. Maintains constant oversight of E.D. tracking board for all patients within the department. Provide regular feedback on patient throughput performance to the entire E.D. team through focused patient flow huddles, one-on-one communication, event de-briefings, and reports to various groups as requested. Evaluate the quality and appropriateness of healthcare delivery processes in the E.D. as it relates to patient arrival, patient care processes and Efficient patient placement Participates in performance improvement projects and committees Provide guidance and leadership recommendations or direction, as indicated by the situation, supported by evidence-based facts and data-driven decisions to achieve defined results related to patient flow. Assist in integrating staff engagement and performance behaviors for diverse patient population Assure that all decisions and actions related to patient flow follow regulatory standards, organizational and department policies and procedures Propose changes to policy and procedure, as indicated, to support needed practices Interact as a liaison with patient and family/caregivers Assist with departmental emergency preparedness including mitigation, preparation, response and recovery Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Associate's Degree in nursing Bachelor's Degree in nursing is preferred

Required Minimum Certification:

Basic Life Support (BLS) certification through American Heart Association (AHA) Registered Nurse License Advanced Cardiac Life Support (ACLS) Trauma Nurse Core Course is preferred

Required Minimum Experience:

Previous healthcare experience highly preferred. Previous RN experience is preferred ED experience is preferred Experience as a charge nurse preferred

Required Minimum Skills:

Effective communication skills (verbal and written) required Proficiency with desktop computer required Demonstrate willingness to be a team-player and a self-starter required Proficiency obtaining vital signs using manual processes

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life - and our team members are the foundation of that care.

Mission, Vision & Values

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION:

To enhance the health and well-being of every person we serve.

OUR VISION:

Deliver world-class healthcare to every person, every time.

OUR VALUES:

We serve with compassion We pursue excellence We honor every voice Culture of Excellence

Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE "100 Best Companies to Work For" list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.