Patient Flow Coordinator (RN) - Emergency Department

Wellstar Health System; Austell (GA); On-site; USD 75,000 - 95,000; Full time

Job summary

Wellstar Health System is seeking a Nurse (RN) for the Emergency Department to coordinate patient flow during the night shift (7 pm–7 am). The role focuses on maximizing throughput, safety, and patient experience in a high‑volume ED setting in Georgia.

The ideal candidate holds an RN license with an associate degree (bachelor's preferred) and BLS/ACLS certifications. Strong communication and team leadership are essential to coordinate care across ED staff and related departments.

Qualifications

• Associate degree in nursing is required.
• RN license is required.
• BLS certification through AHA is required.
• ACLS certification is preferred.

Responsibilities

• Ensure care is delivered with respect to patient rights, preferences and expectations.
• Provide staff performance feedback to ED leadership related to patient flow, safety, and professional standards.
• Maintain oversight of ED patient flow through rounding and monitoring the triage area, waiting rooms, and rooms.
• Coordinate patient placement and throughput between Bed Management, ED providers, nursing, and ancillary teams to ensure timely care.
• Lead and organize staff engagement to achieve department outcomes and assist with policy and process improvements.

Skills

Effective communication

Team player

Self-starter

Vital signs (manual)

Desktop computer

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing (preferred)

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Night (United States of America)

The Emergency Department (ED) has an opportunity for a Patient Flow Coordinator (RN)

This position is Full-Time/Night shift (7 pm - 7 am).

Job Summary

• Ensure that care is delivered with respect to individual patient rights, preferences and expectations
• Participate in nursing and organizational policy, procedure and process formulation and decision-making (involving staff perspectives and knowledge) as related to impact on patient flow goals
• Provide specific and objective staff performance feedback to E.D. leadership as it relates to practices that affect patient flow, patient safety, patient care ethics, quality or professional standards.
• Constantly rounding throughout the Emergency Department triage area, waiting rooms, and patient rooms to oversee patient flow.
• Serves as the liaison between Bed Management, E.D. providers, attending providers, nursing, ancillary staff, case management, environmental services, EMS, and other departments to assure timely placement to ensure efficient throughput of emergency department patients.
• Assists in organizing the work environment and patient care teams to attain maximum achievement of designated unit outcomes. Coordinates patient flow both into and out of the department
• Supervise and coordinate patient placement and patient flow through the E.D., providing clear leadership through effective prioritization, decision-making processes and communication with other healthcare disciplines
• Focused on patient throughput and patient experience. Maintains constant oversight of E.D. tracking board for all patients within the department.
• Provide regular feedback on patient throughput performance to the entire E.D. team through focused patient flow huddles, one-on-one communication, event de-briefings, and reports to various groups as requested.
• Evaluate the quality and appropriateness of healthcare delivery processes in the E.D. as it relates to patient arrival, patient care processes and Efficient patient placement
• Participates in performance improvement projects and committees
• Provide guidance and leadership recommendations or direction, as indicated by the situation, supported by evidence-based facts and data-driven decisions to achieve defined results related to patient flow.
• Assist in integrating staff engagement and performance behaviors for diverse patient population
• Assure that all decisions and actions related to patient flow follow regulatory standards, organizational and department policies and procedures
• Propose changes to policy and procedure, as indicated, to support needed practices
• Interact as a liaison with patient and family/caregivers
• Assist with departmental emergency preparedness including mitigation, preparation, response and recovery
• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education

• Associate's Degree in nursing
• Bachelor's Degree in nursing is preferred

Required Minimum Certification

• Basic Life Support (BLS) certification through American Heart Association (AHA)
• Registered Nurse License
• Advanced Cardiac Life Support (ACLS)
• Trauma Nurse Core Course is preferred

Required Minimum Experience

• Previous healthcare experience highly preferred.
• Previous RN experience is preferred
• ED experience is preferred
• Experience as a charge nurse preferred

Required Minimum Skills

• Effective communication skills (verbal and written) required
• Proficiency with desktop computer required
• Demonstrate willingness to be a team-player and a self-starter required
• Proficiency obtaining vital signs using manual processes

Join us and discover the support to do more meaningful work - and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.