Patient-First Medical Office Receptionist

Paycom - ATS; Belpre (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

Memorial Health System in Belpre, OH is seeking a Registration Receptionist to maintain a positive office image, answer phones, schedule appointments, collect copays and payments, and support daily patient services and filing.

The ideal candidate has a High School Diploma or GED, at least 1 year of relevant experience (an Associate’s degree may be considered), and strong proficiency in Microsoft Office plus excellent verbal and written communication.

Qualifications

• High School Diploma, GED, or equivalent required.
• Minimum of 1 year relevant experience required.
• In lieu of experience, an Associates Degree may be considered based on relevancy of experience.

Responsibilities

• Receives and directs phone calls to appropriate person and serves as the receptionist for the department by responding in a helpful way to all inquiries, answering telephone by following Hospital telephone etiquette guidelines, taking phone messages are documented accurate and complete, and screening call to determine the urgency and nature of the call and either refers calls to the appropriate staff/manager or takes a message and maintaining office records and logs as directed by supervisor.
• Demonstrates appropriate use of AIDET when registering patients.
• Enters new patient data and/or verifies patient records are up-to-date, confirms the completeness of the electronic health record (EHR), makes changes as necessary, and completes an accurate registration.
• Verifies insurance eligibility and benefits on each patient.
• Collects out-of-pocket liabilities from patients upfront and applies and reconciles daily point-of-service cash reports.
• Refers patient accounts to financial counselors when further explanation/education is needed regarding out-of-pocket liabilities, payment plans, etc.
• Operates a variety of office equipment effectively.
• Assumes all other duties and responsibilities as necessary.

Skills

Clerical tasks

Microsoft Office

Verbal communication

Written communication

Education

High School Diploma, GED, or equivalent

Associates Degree (relevant) considered

Tools

Microsoft Office

Job description

Memorial Health System in Belpre, OH is seeking a Registration Receptionist to maintain a positive office image, answer phones, schedule appointments, collect copays and payments, and support daily patient services and filing.

The ideal candidate has a High School Diploma or GED, at least 1 year of relevant experience (an Associate’s degree may be considered), and strong proficiency in Microsoft Office plus excellent verbal and written communication.