Patient-First Front Desk Specialist – Medical Office

FYZICAL Therapy & Balance Centers; Frisco (TX); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off

Paid Holidays

401(k) with Employer Match

Monthly Performance Bonus

Job summary

FYZICAL Therapy & Balance Centers in Frisco, TX is seeking a full-time Medical Receptionist (Front Desk) to be the friendly first point of contact for patients. You will manage intake, verify insurance, schedule evaluations, and handle payments in a fast-paced healthcare setting.

Ideal candidates have 6+ months of healthcare frontline experience, strong communication, and comfort with EMR and scheduling software. Join a team focused on growth and patient experience.

Qualifications

• 6+ months of customer service or front desk experience in healthcare.
• Ability to verify insurance benefits and authorizations.
• Experience with EMR and scheduling software is a plus.
• Strong attention to detail and professional communication.

Responsibilities

• Serve as the welcoming first point of contact for patients.
• Handle patient intake: collect demographics, insurance details, and medical history.
• Verify insurance benefits and obtain authorizations as required.
• Schedule patient evaluations and follow-up visits with the clinical team.
• Provide financial estimates and collect payments at time of service.
• Answer phones, emails, and faxes; manage patient records and reports.
• Support daily clinic operations and maintain a clean, professional environment.

Skills

Customer service

Front desk

Administrative tasks

Insurance verification

Healthcare experience

Tools

Microsoft Office

EMR systems

Job description

FYZICAL Therapy & Balance Centers in Frisco, TX is seeking a full-time Medical Receptionist (Front Desk) to be the friendly first point of contact for patients. You will manage intake, verify insurance, schedule evaluations, and handle payments in a fast-paced healthcare setting.

Ideal candidates have 6+ months of healthcare frontline experience, strong communication, and comfort with EMR and scheduling software. Join a team focused on growth and patient experience.