Medical Receptionist (Front Desk) Job

FYZICAL Therapy & Balance Centers; Frisco (TX); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off

Paid Holidays

401(k) with Employer Match

Monthly Performance Bonus

Job summary

FYZICAL Therapy & Balance Centers in Frisco, TX is seeking a full-time Medical Receptionist (Front Desk) to be the friendly first point of contact for patients. You will manage intake, verify insurance, schedule evaluations, and handle payments in a fast-paced healthcare setting.

Ideal candidates have 6+ months of healthcare frontline experience, strong communication, and comfort with EMR and scheduling software. Join a team focused on growth and patient experience.

Qualifications

• 6+ months of customer service or front desk experience in healthcare.
• Ability to verify insurance benefits and authorizations.
• Experience with EMR and scheduling software is a plus.
• Strong attention to detail and professional communication.

Responsibilities

• Serve as the welcoming first point of contact for patients.
• Handle patient intake: collect demographics, insurance details, and medical history.
• Verify insurance benefits and obtain authorizations as required.
• Schedule patient evaluations and follow-up visits with the clinical team.
• Provide financial estimates and collect payments at time of service.
• Answer phones, emails, and faxes; manage patient records and reports.
• Support daily clinic operations and maintain a clean, professional environment.

Skills

Customer service

Front desk

Administrative tasks

Insurance verification

Healthcare experience

Tools

Microsoft Office

EMR systems

Job description

Medical Receptionist (Front Desk) Job – Frisco, TX 174422

Why You’ll Love This Job

Join FYZICAL Therapy & Balance Centers – Be the Face of the Patient Experience

If you’re a friendly, detail-oriented professional who enjoys helping others and keeping things running smoothly, FYZICAL Therapy & Balance Centers wants to meet you! We’re seeking a full-time Medical Receptionist (Front Desk) to join our team in North Dallas. In this role, you’ll be the first point of contact for our patients—creating a warm, professional environment while managing scheduling, insurance, and administrative tasks. It’s a perfect opportunity for someone who thrives in a fast-paced setting and wants to grow their career in healthcare.

Why FYZICAL?

FYZICAL is a nationally recognized leader in balance, vestibular, and orthopedic rehabilitation. Our clinics offer a unique combination of cutting-edge care, collaborative culture, and local ownership. You’ll be empowered to make a difference every day while enjoying job stability, growth opportunities, and a performance-driven culture that recognizes and rewards excellence.

Position Details

• Full-Time, Monday–Friday
• Pay: $16–$21/hour (based on experience) + Monthly Performance Bonus
• Benefits:
• Health, Dental, and Vision Insurance
• Paid Time Off & Paid Holidays
• 401(k) with Employer Match

At FYZICAL, you’re more than just a receptionist—you’re a vital part of our mission to help people improve their lives.

What You’ll Do

• Serve as the welcoming first point of contact for new and returning patients
• Handle patient intake: collect demographics, insurance details, and medical history
• Verify insurance benefits and obtain authorizations as required
• Schedule patient evaluations and follow-up visits in coordination with the clinical team
• Provide financial estimates and collect payments at time of service (including no-show/cancellation fees)
• Answer phones, emails, and faxes, manage patient records, and maintain administrative reports
• Support daily clinic operations and maintain a clean, professional environment
• Consistently achieve key front office performance metrics (conversion, collections, scheduling, etc.)

What You Bring

• 6+ months of customer service, front desk, or administrative experience (healthcare preferred)
• Warm, professional communication style and strong attention to detail
• Basic computer skills and comfort navigating digital systems
• Familiarity with EMR, Microsoft Office, and insurance verification processes is a plus
• 2+ years experience in a medical office setting is a bonus but not required

Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.