Patient Financial Services - Supervisor

NewYork-Presbyterian Hospital; New York (NY); On-site; USD 74,000 - 106,000; Full time

Job summary

NewYork-Presbyterian Hospital in New York, NY seeks a Patient Financial Services Supervisor to lead receivable management within the PFS department. This is a professional role supervising staff and directing daily priorities in alignment with the Manager of Patient Accounts.

The position includes recruitment, orientation, and EPIC work direction, assigning schedules, on-the-job training, and performance evaluations, with a focus on attendance policy adherence and departmental procedures.

Qualifications

• Associate's or Bachelor's degree required.
• Excellent analytical skills are essential.
• Strong verbal and writing abilities with problem-solving aptitude.
• Knowledgeable of the EPIC system.

Responsibilities

• Supervises staff and directs workflow in Patient Financial Services.
• Provides EPIC work direction and coordinates scheduling and training.
• Performs recruitment, orientation, evaluations, and personnel actions.
• Interprets and implements hospital policies and procedures.
• Monitors attendance policies and guides staff development.

Skills

Analytical thinking

Excellent verbal communication

Excellent writing skills

Problem solving

Education

Associate's Degree/Bachelor's Degree

Tools

EPIC system

Job description

Patient Financial Services - Supervisor

Location

New York, New York

Shift

Day (United States of America)

Description

Under the supervision and direction of the Manager of Patient Accounts, responsibilities include various aspects of the receivable management for the Patient Financial Services Department. This is a professional position. Supervises staff and provides work direction based on daily/weekly priorities. The PFS Supervisor is responsible for the recruitment, selection and orientation of employees in Patient Financial Services. Provides EPIC work direction, assigns and/or schedules work, conducts on-the-job training, answers job related questions. Monitors performance and adherence to attendance policies. Prepares performance evaluations and recommends appropriate personnel actions for staff, relative to promotions, transfers, and disciplinary action up to and including termination. Assists in the interpretation, development and implementation of Hospital personnel and departmental policies and procedures.

Under the supervision and direction of the Manager of Patient Accounts, responsibilities include various aspects of the receivable management for the Patient Financial Services Department. This is a professional position. Supervises staff and provides work direction based on daily/weekly priorities. The PFS Supervisor is responsible for the recruitment, selection and orientation of employees in Patient Financial Services. Provides EPIC work direction, assigns and/or schedules work, conducts on-the-job training, answers job related questions. Monitors performance and adherence to attendance policies. Prepares performance evaluations and recommends appropriate personnel actions for staff, relative to promotions, transfers, and disciplinary action up to and including termination. Assists in the interpretation, development and implementation of Hospital personnel and departmental policies and procedures.

As a Patient Financial Services supervisor you will understand our hospital mission and consistently stress the themes of respect and engagement.

Preferred Criteria

• Microsoft Office - Word and Excel

Required Criteria

• Associate's Degree/Bachelor's Degree
• Excellent analytical skills
• Excellent verbal and writing skills and demonstrated aptitude for problem solving
• Knowledgeable of the EPIC system

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range

$74,000-$105,500/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.