Account Representative- PCM Appeals Follow-Up

NewYork-Presbyterian Hospital; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Join a healthcare system whereemployee

Here we foster a culture of respect, 2

Enjoy comprehensive and competitives

Start your life-changing journey today

Job summary

NewYork-Presbyterian Hospital is seeking an Account Representative for PCM Appeals Follow-Up in New York, NY. The role supports the Patient Case Management department with insurance verification, inpatient and outpatient billing, and remittance processing, contributing to efficient financial operations.

The ideal candidate has 2+ years of relevant experience, strong customer service, and keen attention to detail in a fast-paced healthcare setting.

Qualifications

• Associates degree required or equivalent experience.
• Bilingual abilities preferred to assist a diverse patient base.
• High School Diploma is required.
• 2-4 years of prior experience in a related role is expected.
• Strong PC/data-entry keyboarding skills and effective communication are essential.

Responsibilities

• Verify insurance details and eligibility.
• Handle inpatient and outpatient billing processes.
• Perform self-pay collections and insurance follow-up.
• Process remittances and support accurate revenue cycle activities.

Skills

Associates degree

Bilingual

Education

High School Diploma

2-4 years prior experience

PC/Data entry keyboarding

Effective communication skills

Job description

Account Representative- PCM Appeals Follow-Up

Join the patient-inspired team at NewYork-Presbyterian and bring new meaning to your career. See how the revenue cycle team in our Patient Case Management department plays an active role in world-class care and caring. Thrive as a valued member of the team at New York Presbyterian Hospital, and feel the pride of mission-driven achievement. Here, putting patients first is our mission, which means we stay committed to excellence in all aspects of our organization, including analytical data. And as we look to the promising future ahead, we seek talented professionals like you to help drive our financial growth while building on our reputation for excellence.

Location

New York, New York

Shift

Day (United States of America)

Preferred Criteria

• Associates degree
• Bilingual

Required Criteria

• High School Diploma
• 2-4 years prior experience
• PC/Data entry keyboarding skills
• Effective communication skills

Benefits

• Join a healthcare system where employee engagement is at an all-time high.
• Here we foster a culture of respect, belonging, and inclusion.
• Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life.
• Start your life-changing journey today.

Ideal candidate will bring 2+ years of experience into this role. Channel your top-notch customer service skills and keen attention to detail at the nation's largest private not-for-profit medical center, NewYork-Presbyterian Hospital. In this role, you will support the Patient Case Management department with various crucial functions like insurance verification, inpatient and outpatient billing, self-pay collections, insurance follow-up, and remittance processing. This position plays a key role. Be the face of efficient and effective financial operations and help make a life-changing difference.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

Accolades

• 2026 Best Companies in Healthcare, Biotech & Pharma - Glassdoor
• 2026 Best Place to Work - Glassdoor
• 2026 America's Best Large Employers - Forbes
• 2026 America's Best-In-State Employers - Forbes
• 2026 America's Dream Employers - Forbes
• 2026 America's Greatest Workplaces for Culture, Belonging & Community - Newsweek
• 2026 Best Places to Work in IT - Computerworld
• 2025 Great Place to Work Certified
• 2025 Best Employers for Women - Forbes
• 2025 Companies that Care - People
• 2025 America's Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.