Patient Financial Services Specialist

Memorial Healthcare System; Wellington (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors in hospital, ambulatory, or medical office settings. The role focuses on collecting accurate demographic, financial, and insurance information and ensuring required notices and consent forms are signed.

The incumbent will provide patient estimates, balance daily deposits, and assist with pre-certifications, authorizations, and referrals.

Qualifications

• Primary contact for patients and guarantors in hospital/clinic settings.
• Verifies demographic, financial, and insurance information including eligibility.

Responsibilities

• Greet patients and guarantors at the point of contact in hospital, ambulatory, or medical office settings.
• Obtain and verify demographic, financial and insurance information.
• Explain notices and consent forms and obtain necessary signatures.
• Provide patient estimates, manage deposits, and assist with authorizations and referrals.
• Support patient discharge processes and coordinate appointments as needed.

Skills

Customer service

Communication

Attention to detail

Organization skills

Problem solving

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors in hospital, ambulatory, or medical office settings. The role focuses on collecting accurate demographic, financial, and insurance information and ensuring required notices and consent forms are signed.

The incumbent will provide patient estimates, balance daily deposits, and assist with pre-certifications, authorizations, and referrals.