Patient Financial Services Coordinator

Getactivewoodcounty; Wisconsin Rapids (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Wisconsin Retirement System

457 deferred compensation plan

Vacation and Sick Time, start accruing

Holiday Pay

Flexible Spending Account

Life Insurance

Short/Long Term Disability

Wellness Program

Public Student Loan Forgiveness (PSLF)

Job summary

The Wood County Human Services Department seeks an Administrative Assistant to act as the primary contact for financial and insurance matters, performing patient/client financial intake, explaining rights, and maintaining electronic health records including prior authorizations.

Ideal candidates have an Associate degree in Accounting or Business Administration and 2–3 years’ experience with third-party insurers, plus Word/Excel proficiency.

Qualifications

• Associate degree in Accounting or Business Administration or similar field.
• Two to three years’ experience working with 3rd party insurance carriers in an outpatient clinic environment.
• Computer experience with Word and Excel; ability to learn in-house programs.

Responsibilities

• Print schedules for Behavioral Health providers; verify insurance coverage and eligibility.
• Facilitate new intake and annual reviews of client financial records.
• Interview clients to obtain financial, billing, and insurance information; obtain signatures on forms.
• Forward daily schedules and financial paperwork to satellite locations.
• Verify Medicaid, Medicare and commercial insurance eligibility in portals.
• Initiate prior authorizations and maintain tracking for authorizations.
• Review and process referrals; identify priority clients for scheduling.
• Maintain/update client information in the Behavioral Health EHR.
• Assist clients with HMO concerns; provide information for coverage changes.
• Process credit card payments for client balances.

Skills

Data entry

Attention to detail

Communication skills

Confidentiality

Education

Associate degree in Accounting or Business Administration or similar

Tools

Microsoft Word

Microsoft Excel

Job description

The Wood County Human Services Department seeks an Administrative Assistant to act as the primary contact for financial and insurance matters, performing patient/client financial intake, explaining rights, and maintaining electronic health records including prior authorizations.

Ideal candidates have an Associate degree in Accounting or Business Administration and 2–3 years’ experience with third-party insurers, plus Word/Excel proficiency.