Patient Financial Service Representative

Meritus Health Inc; Hagerstown (MD); On-site; USD 38,000 - 54,000; Full time

Job summary

Meritus Health in Maryland is seeking a Patient Financial Services Representative to join our on-site team. This full-time role (80 hours bi-weekly) supports accurate billing, insurance processing, and patient payment resolution and works Monday through Friday, 8:00 AM to 4:30 PM.

You will review accounts, verify authorizations, submit claims promptly, and collaborate with insurers and internal teams to ensure timely reimbursement.

Qualifications

• High School Diploma or GED is required.
• Strong analytical, communication, and organizational skills are essential.
• Typing proficiency of at least 40 WPM.

Responsibilities

• Review patient accounts to ensure charges and payments are accurate
• Verify insurance authorizations when required
• Submit claims and account information to insurance carriers and patients in a timely manner
• Research and resolve billing and payment discrepancies
• Navigate payer requirements while maintaining accuracy
• Prioritize and manage a high-volume workload to maximize efficiency and collections

Skills

Analytical thinking

Communication

Organizational skills

Education

High School Diploma or GED

Job description

Patient Financial Services Representative

Meritus Health | Full-Time | 80 Hours Bi-Weekly

Schedule: Monday-Friday, 8:00 AM - 4:30 PM

Location: 100% Onsite

Are you detail-oriented, analytical, and passionate about helping patients navigate the financial side of healthcare? Join the Meritus Health team as a Patient Financial Services Representative and play an important role in ensuring accurate billing, insurance processing, and payment resolution for our patients.

In this role, you'll work behind the scenes to support a positive patient experience by ensuring accounts are processed accurately and efficiently while collaborating with insurance providers and internal teams to secure timely reimbursement.

What You'll Do

• Review patient accounts to ensure charges and payments are accurate
• Verify that insurance authorizations have been obtained when required
• Submit claims and account information to insurance carriers and patients in a timely manner
• Research and resolve billing and payment discrepancies
• Navigate multiple insurance payer requirements while maintaining a high level of accuracy
• Prioritize and manage a high-volume workload to maximize efficiency and collections

What We're Looking For

Required

• High School Diploma or GED
• Strong analytical, communication, and organizational skills
• Typing proficiency of at least 40 WPM
• Ability to work accurately in a fast-paced environment

Preferred

• One year of experience in hospital billing, physician billing, collections, revenue cycle, or a centralized billing function

Why Join Meritus Health?

• Stable Monday-Friday schedule with evenings and weekends free
• Opportunity to build a career within a respected healthcare organization
• Collaborative team environment that values accuracy, accountability, and service excellence
• Meaningful work that helps patients and supports the financial health of our organization

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.