Patient Financial Representative Senior - Financial Services

CHRISTUS Health; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

CHRISTUS Health is seeking a Patient Financial Representative Senior to support their Revenue Cycle division. This full-time position involves effective account resolution, billing, and patient communication while ensuring compliance with relevant regulations and organizational standards. Candidates must have a high school diploma and preferred experience in hospital billing.

Qualifications

• 3-5 years of experience preferred, especially in a multi-facility hospital environment.
• Experience with inpatient/outpatient billing and related forms preferred.

Responsibilities

• Performing Revenue Cycle functions to meet or exceed key performance metrics.
• Ensuring departmental quality and productivity standards are met.
• Collecting and providing patient and payor information for account resolution.

Skills

Communication

Knowledge of CPT coding

Knowledge of HCPCS coding

Knowledge of ICD-10 coding

Ability to resolve accounts

Education

HS Diploma or equivalent

Post-secondary education

Job description

Join to apply for the Patient Financial Representative Senior - Financial Services role at CHRISTUS Health.

The associate is responsible for supporting the Revenue Cycle division of CHRISTUS Health, ensuring timely and efficient account resolution and reconciliation of outstanding balances for patient accounts. This role works in a team environment to provide value to internal and external customers, adhering to high standards of ethical conduct and supporting CHRISTUS Health's Mission, Philosophy, and core values of Dignity, Integrity, Compassion, Excellence, and Stewardship.

Responsibilities include:

• Meeting expectations of applicable competencies such as Leader of Self, Others, or Leaders.
• Performing Revenue Cycle functions to meet or exceed key performance metrics.
• Ensuring departmental quality and productivity standards are met.
• Collecting and providing patient and payor information for account resolution.
• Responding to account inquiries via written, verbal, or electronic communication.
• Maintaining knowledge of insurance, billing, and regulatory guidelines.
• Communicating effectively with customers to resolve accounts.
• Ensuring compliance with all regulations.
• Demonstrating knowledge of CPT, HCPCS, and ICD-10 coding.
• Documenting patient accounting activities accurately.
• Providing updates on errors, issues, and trends affecting productivity and reimbursement.

Additional duties include billing, collections, and cash reconciliation activities.

Qualifications:

• HS Diploma or equivalent; post-secondary education preferred.
• 3-5 years of experience preferred, especially in a multi-facility hospital environment.
• Experience with inpatient/outpatient billing and related forms preferred.

Licenses, Registrations, or Certifications: None required.

Work Schedule: To be determined. Full-time position.

EEO statement and accessibility contact information included.