Patient Financial Navigator

Guthrie; Sayre (Bradford County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

403(b) retirement plan

Employee assistance program

Shift differentials & premiums

PTO starts on day 1

Inclusive work family

Job summary

Guthrie in Sayre, PA is seeking a Financial Counselor to help patients navigate the financial aspects of care, including insurance, payments, and financial assistance. You will guide and support patients to resolve balances and obtain eligibility for available programs.

You will gather required documentation, determine patient responsibilities, verify eligibility, and communicate options with empathy, while complying with privacy laws and Guthrie policies.

Qualifications

• High School diploma or equivalent required.

Responsibilities

• Complete registration process, requests, updates and any other associated requests by any means necessary.

Skills

Customer service

Communication skills

Emotional intelligence

Detail oriented

Multi-tasking

Problem solving

Professional appearance

Office equipment

Familiarity with medical terminology

Education

High School diploma or equivalent

Associate's degree in business, Finance, Health Information Management or related field

Job description

Guthrie in Sayre, PA is seeking a Financial Counselor to help patients navigate the financial aspects of care, including insurance, payments, and financial assistance. You will guide and support patients to resolve balances and obtain eligibility for available programs.

You will gather required documentation, determine patient responsibilities, verify eligibility, and communicate options with empathy, while complying with privacy laws and Guthrie policies.