Patient Financial Counselor — Care & Payment Solutions

Great Falls Clinic; Great Falls (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

Great Falls Clinic Hospital in Great Falls, MT is seeking a patient accounts/collections specialist to help collect payments on delinquent accounts, verify balances, and assist patients with payment options. This role reports to the Director of Collections and supports the revenue cycle team.

Candidates should have at least 1 year experience in patient accounts or collections, a High School Diploma, and strong interpersonal and computer skills. Equal Opportunity Employer.

Qualifications

• 1 year patient accounts or 1 year collection experience
• Minimum 1 year patient access experience in acute care facility setting can be substituted
• Previous experience as hospital cashier preferred

Responsibilities

• Collect payments on delinquent accounts and verify balances
• Identify accounts not yet turned to collection agency
• Assist patients with payment concerns or issues on their accounts
• Verify account accuracy and bill patient’s insurance as necessary
• Provide patients with payment options
• Work with vendors on self-pay accounts
• Report to Director of Collections

Skills

Basic accounting

Typing & 10-key

Interpersonal skills

Customer service

Education

High School Diploma

Tools

None

Job description

Great Falls Clinic Hospital in Great Falls, MT is seeking a patient accounts/collections specialist to help collect payments on delinquent accounts, verify balances, and assist patients with payment options. This role reports to the Director of Collections and supports the revenue cycle team.

Candidates should have at least 1 year experience in patient accounts or collections, a High School Diploma, and strong interpersonal and computer skills. Equal Opportunity Employer.