Financial Counselor - ACU | PM&R - Springhill 2 | Full-Time | Days

UF Health; Gainesville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

UF Health seeks a Billing/Accounts Specialist to manage charge entry, coding application, and insurance verifications. You will resolve front-end edits and respond to information requests to keep practice goals on track.

The role involves financial counseling of patients, collecting payments professionally, and may require floating to other UF Health practices for staffing needs.

Qualifications

• Excellent communication, organization and problem-solving skills.
• Incumbent must be comfortable collecting payments and counseling patients regarding financial matters.
• Knowledge of CPT and diagnosis coding preferred.
• EPIC system knowledge preferred.

Responsibilities

• Enter charges and apply coding/billing rules.
• Maximize collections and verify insurance.
• Obtain authorizations for services and review patient account detail.
• Provide financial counseling to patients.
• Resolve front-end edits, rejections, and information requests.
• May float to other UFHP practices or adjust time as needed.

Skills

Communication

Organization

Problem solving

Teamwork

Multitasking

Patient counseling

Education

High School Diploma

Associate degree

Four-year degree

Tools

EPIC

Job description

Overview

To deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and financial counseling of patients. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals. This position interacts directly with internal and external customers of the practice. May be required to float to other UFHP practices or flex time, as needed, for staffing.

Qualifications

Minimum Education and Experience Requirements

• High school graduate or equivalent.
• Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required.
• Knowledge of CPT and diagnosis coding preferred.
• Four-year degree may substitute for two years of financial/physician office experience.
• EPIC system knowledge preferred.
• Associate degree or equivalent course work may substitute for the one year required experience.
• Excellent communication, organization and problem-solving skills required.
• Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
• The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent.

Motor Vehicle Operator Designation

None provided

Licensure/Certification/Registration

None