Patient Financial Counselor

Providence; Seattle (WA); On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

A healthcare organization in Seattle is seeking a professional to coordinate financial obligations for private pay patients. The role involves managing patient relations and ensuring timely responses to service-related complaints. Candidates should have an Associate's Degree and either 3 years of experience in patient financial services or 5 years of experience without a degree. Join a supportive team dedicated to improving patient health and wellbeing.

Qualifications

• 3 years of experience in patient financial services or medical billing in a hospital business office.
• 5 years of experience in relevant fields without a degree.
• 5 years of experience without degree.

Responsibilities

• Identify and coordinate financial obligations for private pay patients.
• Ensure timely response to customer needs and complaints related to financial services.

Skills

Patient financial services

Medical billing

Customer relations

Coordination

Education

Associate's Degree

Job description

Identifies and coordinates all aspects of financial obligations for private pay patients. Including, but not limited to, patient relations, physician liaison regarding financial liabilities, deposit estimates and collection. Assures that customer needs and/or complaints related to financial services are responded to and documented in a timely and professional manner and in a way that supports organizational goals, system improvements and recovery strategies throughout the organization.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Associate's Degree --or--
  • Additional experience may be substituted for no degree
• 3 years of experience in patient financial services or medical billing in a hospital business office --or--
  • 5 years of experience without degree

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.