Patient Financial Counselor

The Health Care Authority for Baptist Health, An Affiliate of UAB Health System; Prattville (AL); On-site; USD 25,000 - 39,000; Part time

Job summary

Baptist Health in Prattville is seeking a Financial Information Counselor (PRN) to verify patient insurance benefits, discuss costs, and counsel patients on financial responsibility. The role requires coordinating with clinical staff for pre-certifications and assisting with financial assistance forms.

Responsibilities include collecting payments, identifying bad debt accounts, and arranging payment schedules while supporting patient access and billing workflows in a hospital setting.

Qualifications

• High school graduate or equivalent.
• Associate's degree in healthcare or business related field preferred.
• Bilingual capability (English/Spanish) desirable.
• 2 years experience in medical business office, patient access, medical billing, or collections department.

Responsibilities

• Verify and discuss patients' insurance benefits and treatment costs.
• Complete financial counseling for all patients.
• Advise patients of financial responsibility and collect payments.
• Initiate and process financial assistance applications as needed.
• Coordinate with providers to secure prior authorizations and communicate status to departments.

Skills

Interpersonal skills

Analytical thinking

Math skills

Education

High school graduate or equivalent

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

GroupWise

Job description

Baptist Health in Prattville is seeking a Financial Information Counselor (PRN) to verify patient insurance benefits, discuss costs, and counsel patients on financial responsibility. The role requires coordinating with clinical staff for pre-certifications and assisting with financial assistance forms.

Responsibilities include collecting payments, identifying bad debt accounts, and arranging payment schedules while supporting patient access and billing workflows in a hospital setting.