Patient Financial Advocate – Eligibility & Care Access

Savista; Oklahoma; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA/FSA programs

Life insurance

Retirement plan with company match

Paid time off

Employee discounts

Job summary

Savista is seeking an Eligibility Specialist I to assist patients with financial assistance programs. You will meet with patients, assess eligibility, and guide them through Medicaid, Medicare, disability, and hospital charity applications.

This role emphasizes empathy, clear communication, and meticulous documentation. Join a mission-driven team with comprehensive benefits and a schedule that supports work-life balance.

Qualifications

• High school diploma or GED required.
• Proficiency in English and Spanish.
• 1+ year of customer-facing experience preferred.
• Basic knowledge of Medicaid, Medicare, Social Security Disability.

Responsibilities

• Serve as a patient advocate and assess eligibility for financial assistance programs.
• Engage patients by phone to facilitate screenings and document required information.
• Guide patients through Medicaid, Medicare, disability, and charity care applications.
• Collaborate with hospital staff and agencies to secure coverage and resolve issues.
• Manage a high caseload, follow up on pending applications, and meet deadlines.
• Explain financial options clearly and empathetically to patients.
• Maintain confidential records in compliance with HIPAA.

Skills

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Savista is seeking an Eligibility Specialist I to assist patients with financial assistance programs. You will meet with patients, assess eligibility, and guide them through Medicaid, Medicare, disability, and hospital charity applications.

This role emphasizes empathy, clear communication, and meticulous documentation. Join a mission-driven team with comprehensive benefits and a schedule that supports work-life balance.