Patient Finance Counselor

Ohio County Healthcare; Hartford (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Ohio County Hospital in Hartford, KY is seeking a full-time Patient Financial Representative in the Business Office. The role handles patient accounts, payments, and financial inquiries, with occasional travel to off-site locations, during daytime hours.

Qualified applicants have a high school diploma; preferred experience in patient customer service and basic cash handling. Strong communication, accuracy, and ability to work under pressure in a healthcare setting are essential.

Qualifications

• High school diploma or equivalent required for all positions.
• Experience in patient customer service preferred.
• Occasional travel to off-site locations may be required.

Responsibilities

• Assist patients with account questions in person or by phone.
• Process patient payments and contracts; set up recurring payments.
• Assist with financial assistance applications and indigent care processing.
• Maintain patient balance reports and apply discounts.
• Provide backup to cashier for daily deposits and cash handling.

Skills

Customer service

Cash handling

Communication skills

Education

High school diploma or equivalent

Job description

Ohio County Hospital in Hartford, KY is seeking a full-time Patient Financial Representative in the Business Office. The role handles patient accounts, payments, and financial inquiries, with occasional travel to off-site locations, during daytime hours.

Qualified applicants have a high school diploma; preferred experience in patient customer service and basic cash handling. Strong communication, accuracy, and ability to work under pressure in a healthcare setting are essential.