Patient Finance Coordinator

Socket.dev; United States; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Health Insurance

Life Insurance

Flexible spending account

Paid time off

Maternity Leave

Job summary

CNY Fertility in the United States seeks a Financial Coordinator to monitor patient accounts, set up payment plans, post payments and credits, and support collections activities.

You'll collaborate with the Patient Correspondence team, help manage refunds, and handle inquiries while maintaining accuracy and empathy in a fast-paced clinical setting.

Qualifications include a high school diploma, 1 year related experience, strong math, and solid communication skills.

Qualifications

• Medical Terminology knowledge is required.
• Strong time management skills are essential.
• Excellent written and verbal communication abilities.
• Active listening and empathy are important in patient interactions.

Responsibilities

• Monitor customer accounts and assist with payment plans, deposits, and one-time payments.
• Contact customers to discuss debts and payment options.
• Post payments and credits to billing ledgers.
• Manage payment plans and refund operations.
• Coordinate with Patient Correspondence to handle collection questions.
• Perform other duties as assigned.

Skills

Medical Terminology

Time management

Communication

Active listening

Empathetic attitude

Fast-paced environment

Computer literacy

Education

GED

Job description

CNY Fertility in the United States seeks a Financial Coordinator to monitor patient accounts, set up payment plans, post payments and credits, and support collections activities.

You'll collaborate with the Patient Correspondence team, help manage refunds, and handle inquiries while maintaining accuracy and empathy in a fast-paced clinical setting.

Qualifications include a high school diploma, 1 year related experience, strong math, and solid communication skills.