Patient Finance Advocate

Prime Healthcare; Los Angeles (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

401K Retirement Plan

Medical, Dental, and Vision Coverage

Tuition Reimbursement

Job summary

Encino Hospital Medical Center in Encino, CA seeks a Financial Counselor to determine patient liability and explain charges before elective procedures. The role includes notifying patients of financial responsibility and arranging payment plans to ensure timely service.

You will verify insurance eligibility, assist patients with eligibility and benefits, and coordinate with Case Management to secure Medicaid/assistance authorizations as needed, while maintaining clear communication with patients.

Qualifications

• Knowledge of standard insurance companies and verification requirements.
• Authorization processes for all payers.
• Ability to multi-task and meet timelines.
• Analytical and problem-solving skills.
• Customer service experience required.

Responsibilities

• Determine patient liability based on benefits and inform patients before scheduled procedures.
• Notify patients of financial responsibility and arrange collections prior to services.
• Verify insurance eligibility and benefits for admissions and procedures.
• Update patient demographics and insurance information in the system.

Skills

Customer service

Analytical skills

Multi-tasking

Problem-solving

Education

High school diploma or GED

Job description

Encino Hospital Medical Center in Encino, CA seeks a Financial Counselor to determine patient liability and explain charges before elective procedures. The role includes notifying patients of financial responsibility and arranging payment plans to ensure timely service.

You will verify insurance eligibility, assist patients with eligibility and benefits, and coordinate with Case Management to secure Medicaid/assistance authorizations as needed, while maintaining clear communication with patients.