Patient & Family Concierge

UPMC; Altoona (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

UPMC Altoona seeks a high school student as a casual Patient & Family Concierge. This role offers the chance to gain hands-on healthcare experience by welcoming patients, assisting with meals and transport, and supporting nursing staff. A flexible schedule allows for valuable skill development in a team-oriented environment.

Responsibilities

• Welcome and guide patients and visitors, ensuring they get where they need to go.
• Help with meal delivery, light cleaning, and maintaining a safe, organized space.
• Assist with patient transport and supply distribution.

Job description

Are you a high school student looking to gain healthcare experience while working a flexible schedule?UPMC Altoona is excited to hire an outgoing, energetic high school student (age 16 and up!) to work as a casual Patient & Family Concierge for our 7E Neurology Unit!

Make a difference in the hospital by helping patients, families, and visitors feel welcomed and supported. This flexible role involves greeting guests, providing directions, transporting patients, assisting with meals, cleaning and organizing spaces, stocking supplies, and ensuring a comfortable environment. You'll work across different areas of the hospital, learning valuable skills in healthcare, customer service, and teamwork.

• What You’ll Do:
• Welcome and guide patients and visitors, ensuring they get where they need to go.
• Help with meal delivery, light cleaning, and maintaining a safe, organized space.
• Assist with patient transport and supply distribution.
• Support nursing staff with basic tasks like answering call lights and distributing information.
• Keep track of patient belongings and provide parking assistance.

This is a great opportunity to gain hands-on experience in a hospital setting, develop customer service skills, and be part of a team that makes a real impact.