Patient Experience & Unit Services Coordinator

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans is seeking an admissions clerk to assist with admit, discharge and transfer functions on the unit. You will handle reservations, answer calls and respond to patient, family and staff requests in a timely manner.

The role requires a high school diploma, proficiency with data entry and EPIC chart reviews, and the ability to communicate clearly with diverse populations. BLS certification within 90 days of hire is required.

Qualifications

• High School diploma or equivalent required.
• Proficiency in data entry and clear communication.
• BLS certification within 90 days of hire required.

Responsibilities

• Provide clerical support for the department.
• Respond to requests from patients, family and staff.
• Serve as Patient Experience Ambassador for the unit.
• Assess EPIC chart reports to ensure proper unit charges.
• Adapt interactions to the patient population and maintain privacy.

Skills

Data entry

Communication

Windows apps

Medical terminology

Organizational skills

Independent work

Education

High School diploma

Tools

EPIC

EHR systems

Job description

Ochsner Health in New Orleans is seeking an admissions clerk to assist with admit, discharge and transfer functions on the unit. You will handle reservations, answer calls and respond to patient, family and staff requests in a timely manner.

The role requires a high school diploma, proficiency with data entry and EPIC chart reviews, and the ability to communicate clearly with diverse populations. BLS certification within 90 days of hire is required.