Patient Experience & Unit Services Coordinator

Berger Health System; Kentucky; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Berger Health System's Berger Hospital is seeking a Unit Service Coordinator in the Emergency Department to coordinate patient activities on a nursing or procedural unit, emphasizing service excellence, equipment/supply management, and throughput. The role includes support duties such as timekeeping, schedule entry, and data collection to promote efficient patient flow.

Responsibilities include Kronos timekeeping, data entry, staff orientation, and coordinating with ancillary departments.

Qualifications

• High School diploma or GED required.
• Ability to work variable shifts.
• Experience with hospital unit coordination is a plus.

Responsibilities

• Coordinate patient activities on a nursing or procedural unit to promote throughput.
• Provide support for staffing data collection, scheduling, and timekeeping (Kronos).
• Assist with admissions, discharges, and transfers to keep patient flow steady.
• Manage equipment and supply inventories and assist with charge reconciliation.
• Act as liaison between unit and ancillary departments and support safety and efficiency.

Skills

Communication

Organization

Team coordination

Attention to detail

Education

High School Diploma or GED

Tools

Kronos timekeeping

Point-of-care scanning

Data entry

MyChart Bedside iPad

Vocera devices

Pagers

Job description

Berger Health System's Berger Hospital is seeking a Unit Service Coordinator in the Emergency Department to coordinate patient activities on a nursing or procedural unit, emphasizing service excellence, equipment/supply management, and throughput. The role includes support duties such as timekeeping, schedule entry, and data collection to promote efficient patient flow.

Responsibilities include Kronos timekeeping, data entry, staff orientation, and coordinating with ancillary departments.