Patient Experience Specialist-Full Time-12th Street

Ogden Clinic; Ogden (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Paid Time Off

Job summary

Ogden Clinic is seeking a Patient Experience Specialist (Full Time) at 12th Street. The role involves greeting patients, collecting co-pays, and verifying demographics and insurance information, all while delivering outstanding customer service.

The position emphasizes professionalism aligned with the clinic's mission and values, with benefits and a schedule that avoids nights or holidays in many cases.

Qualifications

• Greeting patients and providing friendly, professional service.
• Accurate entry and verification of patient demographics and insurance information.
• Handling co-pays and balances due with accuracy.

Responsibilities

• Greet patients at the front desk and direct them appropriately.
• Enter and verify patient demographics and insurance information.
• Collect co-pays and balances due and process payments.
• Provide excellent customer service to patients and the team.

Skills

Customer service

Communication skills

Professionalism

Job description

Patient Experience Specialist-Full Time-12th Street

Job Category: Front Office

Requisition Number: PATIE005393

• Full-Time

Locations

Showing 1 location

Description

Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic’s mission, vision, and values.

Ogden Clinic provides competitive pay and benefits.Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)
• Dental, Vision, Disability and other plan coverage options.
• Company paid life insurance for employees and their families.
• Employee Assistance Program that provides free counseling to employees and their families.
• Paid Time Off and Holidays
• 401k with generous profit sharing contributions.
• In nearly all cases, no nights, weekends or holiday shifts.
• Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
• Salary ranges reviewed annually.
• Limited benefits for non-Full-Time employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.